About the Team/Role

We are looking for a highly analytical and execution-oriented Supply Growth Operations Manager to lead driver supply growth across Egypt. You will own end-to-end initiatives that improve driver acquisition, activation, retention, and productivity while ensuring a healthy marketplace balance.

This role sits at the intersection of strategy, operations, product, marketing, and data analytics. You'll identify growth opportunities, launch experiments, manage cross-functional projects, and build scalable solutions that drive sustainable marketplace growth.

Role & Responsibilities:

Supply Growth Strategy

Develop and execute driver growth strategies to achieve marketplace supply targets.
Own key supply metrics including driver acquisition, activation, retention, productivity, and online hours.
Monitor marketplace health and recommend actions to balance supply and demand.

Growth Operations

Design and optimize the driver acquisition funnel across online and offline channels.
Improve driver onboarding, document verification, and first-trip conversion.
Launch lifecycle programs to increase driver engagement and long-term retention.
Build scalable incentive programs and continuously optimize ROI.

Data Analysis

Analyze marketplace performance and identify growth opportunities using data.
Build business cases and prioritize initiatives based on expected impact.
Track KPIs through dashboards and present insights to senior leadership.
Conduct A/B testing and measure experiment performance.

Cross-functional Leadership

Partner with Product, Marketing, CRM, Marketplace, Finance, Legal, and Operations teams to deliver growth initiatives
Work closely with local field teams and external partners to execute programs effectively
Translate local market insights into product and operational improvements

Partnerships

Identify and manage strategic partnerships with fleets, referral partners, financial institutions, OEMs, and other ecosystem players.
Negotiate partnership structures that accelerate driver acquisition and engagement.

Operational Excellence

Lead high-impact cross-functional projects from planning through execution.
Improve operational processes and automate repetitive workflows where possible.
Ensure operational efficiency while maintaining an excellent driver experience.

What the Candidate Will Need

Bachelor's degree and above, or related quantitative disciplines; fluency in both English and Arabic.
5 to 8 years of experience in management consulting, Big 4 advisory, or similar analytical roles; automotive or mobility industry exposure is a plus
Experience in ride-hailing, mobility, logistics, marketplace, or gig economy business
Experience managing growth funnels, CRM, lifecycle marketing, or incentive programs
Strong analytical skills with experience in using statistical tools and software.
Experience leading cross-functional projects in fast-paced environments
Excellent verbal and written communication skills

Supply Growth Operations Manager _ fluent in both English and Arabic