Job Title: Reinsurance Operations Associate

Reference Code: 133519

Department: Customer Success, Service & Operations

Role Category: Customer Success, Service & Operations – Other

Industry Type: Insurance

Employment Type: Full Time, Permanent

About the Role

We are looking for an agile, motivated, and dedicated individual to join our APAC Property and Casualty Operations Team in Bangalore as a

Reinsurance Operations Associate.

The APAC Operations team is part of the P&C Reinsurance Division, managing in-force reinsurance business end-to-end. In this role, you will be responsible for reinsurance accounts and claims handling, ensuring full contractual compliance. You will work within a structured policy and process framework, with the opportunity to suggest improvements. The position includes managing a portfolio of APAC clients and collaborating with internal and external partners in a dynamic, evolving environment.

Key Responsibilities

End-to-end processing of reinsurance accounts including premiums, claims, brokerage
Ensure accuracy in financial transactions and adherence to process, quality, and control standards
Timely and accurate handling of claims, including proper indexation and data capture
Maintain portfolio financials and ensure timely fund collection (Accounts Receivable)
Manage follow-ups and escalate unresolved issues appropriately
Ensure compliance with all internal, external, and regulatory reporting requirements
Effectively manage own workload to meet service and business expectations
Engage directly with internal partners and external clients to resolve operational issues
Ensure professional client communication and take ownership of service quality
Collaborate across teams, functions, and geographies to meet internal client needs
Perform additional tasks as assigned by the Line Manager

About the Team

You will be part of a skilled and motivated team of Technical Accountants, Claims Examiners, and Operations Associates supporting APAC reinsurance portfolios. The team collaborates daily across regions and shares a continuous improvement mindset, aiming to deliver efficient and risk-aware services to clients and internal stakeholders.

About You

Bachelor's degree in Finance, Accounting, Insurance, or related fields
At least 2 years of experience in reinsurance, insurance, banking, accounting, or finance operations
Proficient in Microsoft Office; strong numerical aptitude
Strong verbal and written communication skills
Self-motivated team player with a high sense of accountability and commitment
Capable of working effectively in a team, including in virtual or cross-functional setups
Able to challenge the status quo and manage multiple business partners
Exposure to digital tools, automation, or big data is a plus
Insurance/Finance-related certifications are an added advantage

TA & CL Operations Analyst II

TA & CL Operations Analyst II