Microsoft 365, Ccna, Networking Concepts, Hardware installation and troubleshooting, Entra ID user management

SAP, Software Troubleshooting, SCCM, Windows 10, Exchange Management Console, Active Directory, Office 2016, ERP systems

ticketing systems , Microsoft 365, Power Bi, Azure Ad, Sql, networking fundamentals, Microsoft Power Platform, Active Directory, API integrations

Wan, Dns, Microsoft, Lan, Remote Desktop, IT certifications, Wi-Fi, basic networking concepts, Autodesk products, ticketing helpdesk systems, remote support tools, AnyDesk, Teamviewer, Microsoft Office Applications, macOS operating system