Microsoft 365, Networking, It Asset Management, Cybersecurity, Microsoft Windows, Sharepoint, Troubleshooting, Active Directory

Bitlocker, Wlan, Antivirus, Webex, Lan, SCCM, Windows 10, GlobalProtect VPN, Telco links, Active Directory, MDM, BeyondTrust, CrashPlan

It Helpdesk, Basic Networking, Microsoft Office, Desktop support, Windows operating systems, IT ticketing systems, Active Directory

Routers, Wan, Firewall, It Compliance, Access Points, System Monitoring, IT audit support, Cybersecurity policy, WIFI controllers, Network switches, System management tools, Project management, Warehouse Management System, Network LAN, Troubleshooting, High Availability System, hardening, Disaster Recovery, System backup solutions

ticket operations , application troubleshooting, Change Management, Cloudwatch, JIRA, Querying Databases, Continuous Improvement Techniques, Operational Efficiency, service recovery, Resolving the Technical Issues, System Health Checks, Collaborate With Internal Team, Availability Management, Incident Management Services, Production Support, Infrastructure

Ip Configuration, Network Troubleshooting, Lan, technical support, office applications, Wi-Fi, Huawei networking equipment, macOS operating system

Mcsa, Desktop Troubleshooting, Networking, Ccna, MCSE, ITIL v4 Foundation certification, Microsoft Azure Cloud, server cloud SaaS network and security devices, Unified communications collaboration, Microsoft 365 Administrator, Microsoft 365 suite of products

It Infrastructure, Cisco, Networking, Microsoft, Itil, Cybersecurity, CompTIA, Software, Hardware

Application Support, Change Management, Incident Management, Release Management, Problem-solving, SDLC Processes, Production Support, Troubleshooting

Testing, diesel generators control systems, Commissioning, power distribution systems, Troubleshooting