Linux, Windows, Mac Os, AnyDesk, Teamviewer, remote desktop applications, help desk software

Networking, ticketing system, Troubleshooting, Software, Hardware

Test Execution, Issue analysis, Troubleshooting, Technical support, Manual QA activities, QA and testing concepts

Networking, Server Administration, computer hardware, Network Protocols, Vpns, Firewalls, Software, cybersecurity best practices, Documentation Skills

database queries , application troubleshooting, Microservices, software deployment cycle, logs debugging, API testing scenarios, APIs integrations