Job Purpose / Role Summary :-

The role aims to ensure accurate demand forecasts, achieve optimal inventory levels, and

secure product availability across all channels (showrooms, e-commerce, key accounts).

The supervisor closely coordinates with Sales, Purchasing, and Logistics teams to support

sales targets, improve service level, and enhance inventory turnover.

Main Responsibilities and Tasks :

Supply Planning and Replenishment
Convert approved demand plans into supply and replenishment plans for warehouses

and branches.

Plan purchase orders and supply quantities in coordination with Purchasing to ensure

product availability within lead time.

Ensure optimal stock levels for each item / location / channel with a focus on fast- and

slow-moving items and A/B/C classification.

Manage safety stock levels and reorder parameters in the ERP D365 system based on

demand variability and supplier performance.

Follow up on open purchase orders, incoming shipments, and delayed orders with

suppliers and Logistics to avoid availability gaps.

Use statistical forecasting tools / Excel / ERP reports to build demand forecasts and

validate them.

Discuss and review forecasts with Sales, Marketing, and Category Management through

demand review / S&OP meetings.

Monitor forecast accuracy and bias
Coordinate with Product Management, branches, and Marketing regarding launch

quantities, display quantities in branches, and allocation of promotional quantities.

Monitor aging and slow-moving stock and propose actions (promotions, inter-branch

transfers, bundling, returns to supplier, write-off) to reduce obsolescence.

Reporting, Analysis and Continuous Improvement
Prepare regular reports including forecast accuracy, service level / order fill rate, product

availability, stock aging, days of coverage, and OTIF.

Analyze causes of stock-outs or excess stock and propose corrective actions and

solutions.

Minimum Requirements

Education

Bachelor's degree in Supply Chain Management, Business Administration, Commerce, or

a related field.

Work Experience :

3 to 5 years of experience in demand planning or supply planning
Preferably previous experience in a retail environment or home appliances / consumer

electronics / FMCG.

Experience in dealing with multiple channels (retail showrooms, e-commerce, key

accounts / wholesale).

Technical Skills :-

Strong analytical and problem-solving skills with high attention to detail
Good knowledge of demand and supply planning concepts (forecasting, safety stock,

lead time, minimum order quantity, etc.).

Excellent command of Microsoft Excel and reporting tools
Preferably familiar with Microsoft Dynamics
Familiarity with the S&OP process and basic statistical concepts for demand forecasting

Behavioral Skills and Competencies

Strong communication and coordination skills with various departments
Ability to discuss and review forecasts with Sales teams in a constructive way
High level of responsibility and sense of urgency without losing focus
Ability to work under pressure and manage multiple priorities and deadlines
Supervisory and coaching skills in case of having a planning team under supervision

Languages

Very good command of English (reading, writing, and speaking)
Proficiency in Arabic is an essential requiremet

Product Planning Supervisor