DHA Licensed Registered Nurse, ACLS Certification, BLS Certification, EMR systems and clinical documentation platforms

PALS certification, intravenous therapy

PCS, Eligibility and Authorization, Insurance pre-authorization process of DHA, UAE Revenue Cycle Management, Claim Submission, Ms Office Suite, Fluent Arabic speaking skills, Resubmission, Medical Terminology, Complete RCM processes, Payer billing guidelines

Dental assisting techniques, BLS certification

contact center operations , Escalation Management, Case Request Management, Service Resolution, Problem-solving, Customer Service, Customer Experience, Stakeholder Coordination, Customer Relations, Fluent Arabic, Complaint Handling

Household Operations, Fluent Arabic, Household Maintenance and Repairs

Ms Office, Fluent Arabic