Linux Os, DHCP, Desktop Applications, Rdp, Troubleshooting Hardware, Dns, Vpn, smart hand support, enterprise LAN

Windows 10, Exchange, Endpoint Security, Printers, Ms Office 365, Basic Networking, user account management, peripheral devices, Troubleshooting, Active Directory, scanners, Problem-solving, phishing awareness, firewall basics, IT security principles

topdesk , Mcsa, Ms Exchange, Intune, Ms Active Directory, Ccna, Jira, Itil, Ms Azure, Ms Office 365, office automation, Desktop Management, secure print solutions, MCDST, Fresh Works, AV videoconference systems, general operating systems, ITIL ticketing system, Service-Now, zendesk

Microsoft 365, Microsoft Intune Endpoint Manager, Poly video conferencing solutions, Dante audio networking, Biamp Tesira DSP platforms, Crestron control systems, NVX AV-over-IP