We're Hiring: Senior Engineering Manager

Location: Dubai, UAE

Company: Teamware Solutions

Industry: Retail

Level: Senior Management

Employment Type: Full Time

About the Role

Teamware Solutions is looking for The Senior Engineering Manager – Retail Technology will be responsible for driving the modernization, performance, and innovation of store applications including Store Inventory Management (SIM), Point of Sale (POS), Clienteling, and RFID-based

solutions.

This role serves as the technical and delivery leader bridging engineering excellence, business value, and next-generation retail technology. The purpose is to enable seamless in-store experiences, ensure operational reliability, and lead the transformation of legacy store systems into modern, API-driven, and AI-augmented platforms.

The incumbent will play a pivotal role in enhancing developer productivity, embedding AI and LLM capabilities across engineering workflows, and ensuring system scalability and resilience across hundreds of stores.

What You'll Do

Lead engineering for Store Inventory Management (SIM), POS, Clienteling, and RFID applications.
Drive the modernization roadmap for legacy store systems into cloud-native, API-first, and microservices
architectures.
Partner with product, business, and architecture teams to define and execute retail transformation initiatives across
stores.
Ensure high availability, scalability, and performance of store systems across all retail formats.
Oversee and optimize integrations via Metl, ACE, Kong Gateway, and IBM Gateway.
Champion engineering excellence — coding standards, automated testing, CI/CD, observability, and DevSecOps
maturity.
Leverage AI and LLM solutions to improve developer productivity, test coverage, and incident diagnostics.
Ensure smooth integration of POS and SIM with upstream (RMS, RPM) and downstream (OMS, ERP, CRM) systems.
Build and mentor high-performing engineering teams fostering innovation, accountability, and continuous learning.
Collaborate with QA, DevOps, and architecture leaders to ensure end-to-end delivery quality and engineering agility.

What We're Looking For

10 years of total experience in software engineering, with at least 8+ years

leading enterprise-scale retail technology programs.

Strong hands-on or leadership background in Store Inventory Management (SIM),

Point of Sale (POS), Clienteling, and RFID ecosystems.

Experience in implementing, customizing, or modernizing POS systems (Oracle

Xstore, Jumpmind, or similar) and integrating with ERP, OMS, and CRM platforms.

Exposure to Oracle Retail applications such as RMS, RPM, and RESA
Proven experience in large-scale transformation programs — modernizing

monolithic store systems into microservices, APIs, or event-driven architectures.

Proficiency in integration technologies: Metl, ACE, Kong Gateway, IBM API Gateway,

and related middleware.

Strong understanding of system performance tuning, observability, and scalability

engineering in high-transaction retail environments.

Working knowledge of AI and LLM technologies, with practical use cases applied in

development or quality engineering.

Demonstrated success leading engineering, QA, and DevOps teams using agile and

outcome-based delivery frameworks.

Familiarity with cloud platforms (Azure/AWS/GCP), containerization, and

DevSecOps practices.

Why Join Teamware Solutions

This role provides and opportunity to work with one of the largest retail groups in the Middle East
Opportunity to shape products used by millions of customers
High-impact, leadership-level role
Collaborative, fast-paced, and innovation-driven culture
Competitive compensation and growth opportunities

How to Apply

Apply directly on LinkedIn

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We are an equal opportunity employer and welcome candidates from diverse backgrounds.