Servicenow, system integration, Data Migration, BI data warehousing, project management tools, Reporting

Analytical Skills, Leadership Skills, Computer Literacy, Commercial acumen, Negotiation Skills, Financial aptitude, Asset management policies and procedures

Servicenow, Major Incident Management, ITIL-based ITSM processes, Production incident tracking and governance reporting tools

operational readiness , Test Case Design, Agile Scrum, Service Transition, Test Strategy, quality assurance, Defect Management, Test Planning, ServiceNow testing, ITIL practices, deployment validation, release readiness, quality governance

HP Service Manager (HPSM), Servicenow, Change Management, Incident Management, Major Incident Management, ITIL-based ITSM processes, Production incident tracking and governance reporting tools

risk management framework , Excel, Market Risk Management, Counterparty Risk Management, Product Risk Ratings, Data Analysis, Settlement Risk Control, risk monitoring, Asset Custody Monitoring, Limit Review and Implementation, Exchange Operating Models, Token Economics

commercial planning , Channel Insights, Trade Asset Control, B2b Sales, Sales Operations, Distributor Management, Foodservice channels, Productivity Improvement, Channel Sales Management

Servicenow, Employee Relations, statutory employment obligations, Hr Operations, Employment Law, compliance tracking tools, audit practices, human resources information systems, HR compliance, governance reporting

Emergency Response Plan (ERP), Fire Emergency Plan (FEP), Emergency Preparedness, Incident Investigations, Procurement, Contract Management, Fire Safety Management, Asset Lifecycle Management, Fire Safety Audits, Statutory Compliance, Risk Assessments, Fire Protection Systems, Maintenance Planning, Building M&E Systems, Facilities Management, Technical Operations, cost optimisation

Communication-Based Train Control (CBTC), Asset Management, Spare repairs, Operator trainings, Obsolescence management, Maintenance digitalisation, Engineering, Railway signalling systems, Project management principles and methodologies, Construction of infrastructures