Pega Certified Business Architect (PCBA), BPM, Business Rules, Uat, User Stories, Software Development Lifecycle, Confluence, Functional Specifications, Testing, Jira, Requirements Elicitation, Business Architecture, Process Modeling, Agile Scrum methodologies, fit-gap analysis, acceptance criteria, business process modeling tools, workflow automation, Pega Customer Decision Hub, functional documentation, release processes, sprint-based delivery, Pega Platform, Pega Customer Service, product backlogs, Business Analysis, Pega Business Architect