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Raya Trade; one of Raya's subsidiaries is hiring an Account Manager (B2B).
What will you do
- Manage and develop a portfolio of SMB customers to achieve sales targets and ensure customer satisfaction.
- Serve as the main point of contact for assigned accounts, building strong relationships with key decision-makers.
Business Development:
- Identify and pursue new business opportunities within the SMB segment.
- Develop account plans and strategies to expand business within existing accounts.
Sales Execution:
- Present, promote, and sell products/services to existing and prospective clients using solid value-based arguments.
- Negotiate contracts, pricing, and terms to close profitable deals.
- Meet or exceed assigned sales targets (monthly, quarterly, and annual).
Customer Success & Retention:
- Provide excellent post-sales support and ensure a smooth customer experience.
- Address customer challenges promptly and ensure high levels of satisfaction and loyalty.
Market & Competitor Awareness:
- Stay updated on market trends, competitor activities, and customer behavior to identify new opportunities.
- Provide feedback to marketing and product teams to align offerings with SMB customer needs.
Reporting & Administration:
- Maintain accurate records of all sales and customer interactions in CRM systems.
- Prepare regular reports on account performance, forecasts, and pipeline development.
What will you need
- Years of Experience Min: 3 Max: 6
- Strong communication skills
- Strong negotiation skills
- Customer-oriented
- Very hard worker
- Time management
- Flexibility Achievement of sales quota and revenue targets
- Growth rate of existing SMB accounts
- Customer retention rate and satisfaction scores
- Number of new SMB accounts acquired
- Sales pipeline accuracy and forecast reliability
What is unique about Raya
- Are you an eager learner Raya believes in its employees, so we aim to continuously provide learning & development plans for all of our employees to ensure their personal and career development.
- Are you looking for career progression Raya is an entity where you can grow whether horizontally or vertically as we offer internal transfer opportunities.
- Are you looking for a rewarding environment Raya's top achievers are awarded annually with an international 5 days trip.
- Are you looking for an opportunity to give back to the community Raya encourages their employees to give back to the community through different ongoingCSR programs and initiatives.
- Are you a foodie Exclusive discounts for Raya employees at Raya's Restaurants.
