Role Overview
The Account Manager will be responsible for managing end-to-end client relationships, overseeing recruitment delivery for blue-collar bulk manpower and white-collar professional roles. This includes client handling, understanding manpower requirements, coordinating with internal teams, ensuring timely delivery, and managing employee deployment. The role requires strong communication, problem-solving, and stakeholder management skills to ensure smooth operations and client satisfaction.
Key Responsibilities
Client Management
- Serve as the primary point of contact for assigned clients and maintain strong, long-term business relationships.
- Understand client manpower needs, project timelines, and workforce planning for blue-collar and white-collar roles.
- Conduct regular client meetings, reviews, and follow-ups to ensure service satisfaction.
- Resolve client concerns promptly and ensure service standards are consistently met.
Recruitment & Delivery
- Handle end-to-end recruitment for blue-collar bulk hiring (labor, technicians, helpers, drivers, etc.).
- Manage white-collar hiring (administration, technical, supervisory, mid-level roles).
- Review job descriptions, source profiles, screen candidates, and coordinate interviews.
- Work closely with sourcing teams, recruitment leads, and operations teams to ensure timely delivery.
- Maintain a talent pipeline for frequently hired roles.
Manpower Deployment & Operations
- Coordinate mobilization, onboarding, medical, visa processing, and site deployment for blue-collar staff.
- Ensure all documentation is completed as per UAE labor law requirements.
- Track attendance, accommodation arrangements, and welfare of deployed employees when required.
- Liaise with PRO, operations team, and site supervisors for workforce management.
Account Administration & Reporting
- Maintain accurate records of mandates, candidate submissions, shortlists, selections, and deployments.
- Prepare weekly and monthly reports on hiring progress and client updates.
- Ensure ERP/ATS systems are updated with mandate status and candidate information.
- Monitor mandate ageing and ensure traction on open roles.
Business Development Support
- Identify upselling opportunities within existing client accounts.
- Support proposals, quotations, and pricing discussions when needed.
- Participate in client onboarding and contract renewal processes.
Required Skills & Competencies
- Strong client relationship and stakeholder management skills.
- Experience in handling bulk blue-collar recruitment and white-collar roles.
- Good knowledge of UAE labor laws, visa processes, and manpower deployment.
- Ability to manage multiple client accounts simultaneously.
- Strong communication, negotiation, and problem-solving abilities.
- Proficiency in MS Office and ERP/ATS systems.
Salary: 8000 AED to 10000 AED / Month
Visa + Insurance will be provided by the company.
Location: Dubai, UAE
Preferred Immediate Joiners or Max 15 days.
