Account Manager / Program Manager
LPS Brands is an award winning creative, social media and digital agency based in the UAE, renowned for its innovative and impactful new age communications work. 360 in our craft, New Age is our Edge - Our dedicated in-house creative, production, and technology teams work synergistically to deliver strategic, engaging campaigns across diverse digital platforms. Committed to pushing creative boundaries, we leverage cutting-edge media to build robust brand equity and connect meaningfully with digital communities. Welcoming international talent, we pride ourselves on our diverse team and have been honored as the Agency of the Year by Campaign Middle East for Four consecutive years.
Position Overview
LPS (www.lps-me.com) is looking for an Arabic first Account Manager - a client servicing champion, a creative and social media engagements maven and a budding opinion leader for its integrated client engagement; to skillfully lead its growing portfolio of strategic, government and retail organizations.
REQUIRED SKILLS & EXPERIENCE:
- 3+ years manager experience in agencies within the UAE/ Middle East region, for Digital and social media assignments is mandatory
- Rich experience and a successful track record with digital or social media first engagements
- Proven record of team leadership and Account pitch wins
- Highly organized, analytical and adept at managing multiple client accounts/ timelines on a daily basis
- Entrepreneurial and is constantly looking for business growth and development opportunities
- Has a passion to create engaging and entertaining brand campaigns/ Looking to outdo herself/ himself on a daily basis
- Should be comfortable working in an aggressive, fast-paced and young startup culture & flexible to work outside office hours on social media requirements; is willing to take up all-round business tasks as part of the team; team player; Agency experience is preferable
- Has worked in managing high stakes accounts and engagement with a successful delivery track record
- Proven experience in people management and project leadership - campaigns, content and social media
- Has developed a creative opinion and can work with a cross functional team to deliver successful creative outcomes
- Agile and flexible to turn around real-time social content/ ideas to social in a short period of time; highly sensitive to timelines and content commitments; Comfortable writing large amounts of engaging content on a daily basis
- Constant learner, listener and reader; is always looking to upgrade social media, content writing and other support skills
- Is a Jack of all trades; open to learning new software/ platforms to supplement his/her creative skills
- Flexibility and readiness to travel to KSA based on business requirements
KEY RESPONSIBILITIES:
- Account Management Ownership - Directly build and grow value relationships, manage and retain Key Clients/ Decision makers and influencers; for agency accounts in Creative/ Social/ Digital.
- Team Leadership - Supervise a team of managers and executives - account, community, short form content/ interface with the creative teams, and interns to ensure 360 service delivery on social media management - client strategy, shoot operations, creative direction, platform strategy, posting operations, community growth and management and reporting
- Creative - Provide creative judgement for the agency accounts, and get buy-in for clients. Build style guide/ voice & tone
- Operations - Ensure timely scheduling/ posting/ community response of social media plans
- Deliverables & Performance - Ensure the account deliverables and KPIs for brands are met on a monthly & Quarterly level on a first-person responsible basis.
- An ambassador of the agency and its values, internally and externally
Why Join Us:
- Be part of a leading new age creative agency with a reputation for creativity and innovation.
- Work with a diverse and talented team of professionals.
- Opportunities for professional growth and development.
- Competitive salary and benefits package.
- A collaborative and inclusive work environment.
LPS Brands is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
