Account Manager

Join Our Global Sales Team!

We are a rapidly growing startup with an international environment, featuring team members from diverse cultures and countries. This is an amazing opportunity to grow your career with a company that is expanding globally! We are currently looking for driven and experienced professionals to join our team!

Are you passionate about helping clients succeed and fostering strong, long-term relationships We're looking for an Account Manager to ensure our clients get the most value from our products and services while reducing cancellations and churn.

The Account Manager is key to our customer retention and growth strategy. Your focus will be on building and maintaining strong, long-term relationships with our existing client base, ensuring their continued success and support.

Responsibilities:

• Grow existing business and identify opportunities for upselling and cross-selling.
• Establish and nurture long-term relationships with customers worldwide.
• Monitor client satisfaction and identify risks of churn, taking action to prevent cancellations and reduce churn.
• Provide ongoing support and strategic guidance to our valued customers.
• Serve as the main point of contact for customer inquiries and escalations.
• Track and report on client metrics, engagement, and feedback.
• Collaborate with internal teams to ensure clients goals are met efficiently.

Requirements:

• Minimum of 4 years experience in account management or a customer success role, preferably in the in vacation rental/ hospitality industry.
• Proven ability to manage and grow a book of business.
• Strong relationship-building and communication skills.
• Mandatory proficiency in English. Knowledge of any other European language is a plus.
• Tech-Savvy: Familiarity with Hubspot, Gmail, or Google Drive is a plus.
• Ability to understand client needs and present solutions effectively.
• Comfortable working independently or as part of a collaborative team.

Why Join Us:

• Competitive compensation plus performance incentives your success is rewarded.
• Be part of a fast-growing, innovative team where your contributions truly matter.
• Opportunity to grow your career as our company expands and scales.
• We hire independent contractors and freelancers, giving you flexibility and autonomy.
• 100% remote work. Enjoy the freedom to work from anywhere and a culture that values work-life balance.
• Ongoing training and mentorship to help you succeed and advance.
• Travel to our yearly team-building events!

If you're ready to make a real impact in a fast-paced startup, join our team today!

All applications and CVs must be submitted in English