About UsSamaWave is a solutions provider based in Jeddah, Saudi Arabia. We specialize in empowering companies communication capabilities to enhance user experiences and maximize employee satisfaction across all levels within an organization.
Role Summary
The Accountant isresponsible for managing client billing, payments, and financial records. This role combinesaccounting operations, customer communication, and financial coordinationto ensure timely collections, accurate records, and compliance with company and regulatory standards.
Key Responsibilities
Customer Communication & Account Management
- Communicate with customers by phone and email to update information, remind them of due payments, and guide them through the payment process.
- Update customer data inZoho Books, including financial contact details, purchase emails, and customer portal access.
- Upload invoices to client systems (when applicable) and follow up until payment is received.
- Monitor the company's main email inbox and respond promptly to client inquiries related to invoices or payments.
- Send, track, and collectadvance paymentsas per client agreements.
- Document all communication and follow-up notes for each invoice withinZoho Books.
- Follow up on client requests and coordinate necessary internal actions to resolve issues.
- Preparefinancial claim lettersand review clientLetters of Credit (LCs)when required.
- Review issued invoices and verify them againstpurchase orders, contracts, and payment terms.
- Submit regular reports identifying customers with recurring payment delays or deviations.
- Provide logistical and administrative support to team members, ensuring smooth coordination and data accuracy.
Accounting & Financial Operations
- Manage day-to-day accounting operations, includingjournal entries, invoicing, collections, and bank reconciliations.
- Preparemonthly, quarterly, and annual financial reportsin accordance with internal and regulatory requirements.
- Assist inbudgeting, forecasting, and variance analysisto support management decisions.
- Ensure compliance withSaudi tax laws, includingZakat and VAT.
- Work closely withexternal auditorsto submitVAT returns, financial statements, and year-end budgets.
- Support the preparation of audit schedules, reconciliations, and documentation required for annual reviews.
- Collaborate with internal departments and external auditors to improve accounting efficiency and accuracy.
Logistics & Shipment Coordination
- Handle thesending, receiving, and tracking of shipmentsrelated to customer projects.
- Coordinate withsuppliers, couriers, and clientsto ensure timely and accurate delivery of materials or equipment.
- Maintain detailed shipment records, includingtracking numbers, delivery confirmations, and related documentation.
- Resolve logistics issues proactively, ensuring that customer deliveries are completed efficiently and on schedule.
- Communicate shipment updates to project managers and clients as needed.
HR & Administrative Support
- Track and maintainemployee attendance and leave recordsaccurately.
- Preparemonthly salary slips, ensuring all deductions, allowances, and overtime are correctly reflected.
- Support in preparing and updatingvacation and absence schedulesin coordination with management.
- Assist in maintainingHR-related documentationfor payroll, benefits, and employee files.
- Coordinate with management to ensure all employee payments and benefits are processed on time.
Qualifications & Requirements
- Bachelor's degree inAccounting, Finance, or a related field.
- 24 years of proven experience inaccounting, finance, or customer account coordination.
- Strong understanding ofSaudi accounting standards (SOCPA)andVAT regulations.
- Proficiency in accounting and ERP software (e.g.,Zoho Books, SAP, Oracle, QuickBooks).
- ExcellentExcel and financial reporting skills.
- Strong analytical, organizational, and problem-solving abilities.
- Fluency inArabic and English, both written and spoken.