Job Title:
Online Accountant
Department:
Online & E-Commerce
Job PurposeTo manage, control, and reconcile all financial activities related to the online and e-commerce operations, ensuring accurate recording of sales, collections, commissions, courier costs, platform fees, and profitability across all online channels.
Key Responsibilities1. Online Sales & Collection Control- Record and reconcile daily online sales across all platforms:
- Ecommerce
- Marketplaces (Amazon, Noon, Carrefour, Sharaf DG, etc.)
- Q-commerce platforms (Talabat, Deliveroo, Careem, Instashop, etc.)
- Reconcile collections vs sales (COD, card, wallets, BNPL, transfers).
- Monitor pending collections and follow up with platforms and couriers.
2. Platform & Courier Reconciliation- Reconcile platform statements including:
- Commissions
- Marketing fees
- Delivery fees
- Cancellation and return charges
- Reconcile courier statements (Aramex, iMile, Naqel, Shipa, Samsa, etc.) against delivered and returned orders.
- Track and validate refunds, cancellations, and chargebacks.
3. Profitability & Reporting- Prepare online P&L reports by platform and by brand:
- GMV
- Gross profit
- Platform fees
- Courier costs
- Marketing spend
- Net contribution
- Monitor GP% per platform and per SKU and flag any sales below benchmark margin.
- Support monthly management reports and KPI dashboards.
4. Accounting Entries & Controls- Ensure accurate posting of:
- Sales invoices
- Credit notes
- Platform settlements
- Courier expenses
- Marketing and advertising costs
- Maintain proper supporting documents for all online transactions.
- Coordinate with Finance Manager on month-end closing and reconciliations.
5. VAT & Compliance- Assist in VAT reporting related to online sales, refunds, and commissions.
- Ensure correct VAT treatment for local and cross-border transactions.
- Maintain audit-ready documentation for all online activities.
6. Coordination & Communication- Work closely with:
- Online Operations (Faisal / John)
- Finance Manager (Maysara)
- Operations & Logistics teams
- Flag discrepancies, delays, or financial risks to management immediately.
- Support process improvements to enhance transparency and control.
Key KPIs- 100% reconciliation of online sales vs collections.
- Monthly online P&L delivered on time.
- Zero unresolved variances at month-end.
- Accurate tracking of platform and courier costs.
- On-time VAT and compliance support.
Requirements- Bachelor's degree in Accounting or Finance.
- Minimum 2 years experience in accounting, preferably in e-commerce or online retail.
- Strong knowledge of Excel and reconciliation processes.
- Experience handling multiple platforms and high transaction volumes is a plus.
- High attention to detail and ability to meet deadlines.
If you want, I can:
- Shorten this into a LinkedIn job post
- Customize it for junior vs senior online accountant
- Align it exactly with your internal reporting templates and KPIs
