Position Title
Accounts Receivable Bad Debt Collection Project Manager
(12 months contract)
Immediately Available
Reporting Line: Finance Director
Role Purpose
- Relevant industry exposure: Banking/financial services (SME collections & recoveries), telecom/utilities, or large UAE real estate developers with high volumes of bounced cheques and SME customers.
- Hands-on bounced cheque & legal recovery experience within the UAE, including coordination with law firms and execution courts.
- Proven management of third-party collection agencies, with clear performance tracking and governance.
- Strong project management and reporting discipline, capable of building centralized trackers, KPIs, and audit-ready monthly reporting.
- Ability to work cross-functionally with commercial, finance, legal, and audit teams while enforcing recovery controls and accountability.
Key Responsibilities
1. Bad Debt Recovery Program Design & Governance
- Design and implement an end-to-end bad debt recovery framework covering all recovery streams.
- Establish governance structures, operating cadence, timelines, and accountability models.
- Define standardized processes, controls, escalation paths, and performance metrics.
- Ensure alignment with finance policies, internal audit requirements, and legal considerations.
2. Commercial Recovery Coordination
- Consolidate and document existing commercial recovery activities.
- Translate recovery actions into a structured, trackable program with defined deliverables.
- Monitor progress, effectiveness, and outcomes of commercial-led recovery efforts.
- Ensure effective handovers between commercial, finance, collections, and legal teams.
Key Deliverables
- End-to-end Bad Debt Recovery Program Plan
- Centralized recovery trackers (commercial, agents, bounced checks, agencies, legal cases)
- Monthly management and internal audit reports
- Defined governance model and recovery cadence
Skills & Experience Required
Technical & Professional Skills
- Strong background in accounts receivable, collections, or credit control
- Proven project management experience within a finance or recovery environment
- Solid understanding of bad debt recovery processes, including legal escalation
- Strong data tracking, reporting, and financial control mindset
- Experience working with internal audit and compliance teams
Soft Skills
- Excellent stakeholder management and cross-functional coordination
- High attention to detail with a structured, disciplined approach
- Strong written and verbal communication skills
