For DP World Logistics Services Masr - Freight Forwarding
Job Purpose Provide comprehensive administrative and operational support to the logistics department. Ensure smooth functioning of freight forwarding activities, assist various teams, and contribute to the overall success of the organization's logistics processes.
Key Accountabilities
- Provide secretarial and administrative support to assigned personnel (e.g., dispatchers, warehouse managers).
- Organize and maintain filing systems and documentation related to logistics activities (e.g., shipping documents, inventory records).
- Liaise with other departments (sales, operations) to ensure smooth information flow and address administrative needs.
- Assist with data entry for bills of lading, airway bills, and other logistics documentation.
- Manage schedules and calendars for assigned staff members.
- Arrange travel bookings and itineraries for logistics personnel as required.
- Prepare presentations and reports related to logistics activities.
- Manage and maintain office supplies and equipment specific to the logistics department.
- Answer phone calls, screen inquiries, and direct them to the appropriate personnel.
- Draft and send routine correspondence (emails, letters) related to logistics operations.
- Maintain accurate records and perform data entry in logistics management systems.
Qualifications
- Bachelor's degree (preferably in Logistics or a related field).
Experience & Knowledge
- 13 years of experience in Administration, preferably within a freight forwarding environment.
- Solid knowledge of administrative procedures.
Skills & Abilities
- Strong command of English (written and spoken).
- Excellent presentation and communication skills.
- Good negotiation skills.
- Strong time management and organizational abilities.
- Proficiency in Microsoft Office programs (Excel, PowerPoint, Word, Outlook).
- Strong customer service orientation.
- Creative problem-solving skills.
- Ability to work effectively under pressure.
