Job Title
Admissions Assistant
Department
Administration
Reports To
Admissions Manager
Direct Reports
No
Main Duties & Responsibilities
This is not an exhaustive list of all duties and responsibilities.
- Contribute to the achievement of admissions targets.
- Present a warm, professional and friendly rst point of contact for new parents to positively promote the school and support the recruitment and retention of students.
- Monitor enquiry/applicant activity, maintain email templates and event schedules in Hubspot
- Conduct school tours where needed across the Whole School.
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- Keep documented admissions procedures up to date.
- Ensure admissions information on the website is always up to date.
- Create and maintain electronic admissions records and les for all prospective students, new applicants, current students and alumni.
- Assist with tracking and monitoring annual re-registration of students.
- Assist the Data Team with updating and maintaining student contact information in the MIS.
- Track submission of required application documents and following up with parents for missing documents.
- Work closely with the Registrar to ensure all Leaving Certicates and other required documents received for new students meet the requirements of the Ministry of Education and are processed in a timely manner to meet MOE/KHDA deadlines.
- Plan and deliver parent and student visits and tours ensuring that the personal focus on the school is delivered.
- Manage and support Open Days and events ensuring that opportunities are maximised.
- Coordinate entrance assessments, liaising with the Registrar, Admissions Manager and Leadership Team.
- Assist with the process of students withdrawing from the school by acknowledging withdrawal notications, reminding parents of the process and issuing leavers forms.
- Assist with walk-in, email and website admission enquiries ensuring a high quality of customer care.
- Attend sta meetings, marketing events and serve on committees.
- Be well versed in rules and regulations of the Ministry of Education and the KHDA, and ensure compliance during the admission process.
- Work with the Marketing Team to develop admissions materials and events.
- Deal with matters of a condential and sensitive nature in line with school policies.
- Conduct campus tours and effectively promote the school's programs and offerings to prospective students and their families
Other Duties And Responsibilities
- Any other duties as assigned by the Admissions Manager
Person Specication
Qualications and related Experience
- Good standard of education including English & Mathematics.
- Minimum of 2 years experience in an education, customer service or sales environment.
- Experience of iSAMS and Hubspot systems.
- Experience in general oce administration.
- I.T. prociency including Microsoft & Google suites.
Competencies: Knowledge, Skills & Abilities
- Ability to communicate clearly and eectively, both written and verbally.
- Strong interpersonal skills.
- Planning and organising skills to anticipate, prioritise and manage a variety of tasks.
- Excellent attention to detail and production of accurate work.
- Ability to work exibly and eectively under pressure to maintain deadlines.
- Ability to develop strong relationships with stakeholders.
- Ability to work creatively and contribute to the environment.
- Understanding of statutory requirements including Safeguarding, Child Protection, Equal Opportunities, Health & Safety and Inclusion.
Competencies: Behavioural
- Customer focused.
- Ability to work collaboratively as part of a team and eectively independently.
- Adaptable, approachable and empathetic.
- Presents drive and commitment that inspires others.
- High standards of dress, punctuality and attendance.
- Courteous and professional demeanour.
- Ability to work with minimal supervision and use initiative.
Key Relationships
Internal
WSLT, Academic and Administration sta, students.
External
Parents, Local Government departments.
