Application Engineer

Role Profile:

The Application Engineer will work with existing and potential customers to define the functional needs of their application/product and match them with Marine technology, throughout their area of geographic or category responsibility. You will work closely with the regional sales & business development team in identifying and engaging prospective customers, with focus on providing product and technology solutions to meet customer needs. You will act as primary technical contact point for each customer throughout the sales and delivery process, from quotation development to installation, commissioning, and initial product use for your area of geographic / category responsibility.

Main Responsibilities:

Liaise with existing and potential customers to understand their needs and match to Marine product and technology solutions

Work as part of the sales team to ensure the right product package is presented to customers, ensuring alignment of technical and commercial factors. Support quotation and negotiation process accordingly.

Liaise with Marine technical functions, especially Engineering and Customer Support teams, to ensure familiarity with product solutions and related technical capabilities. Ensure our customers technical needs are correctly represented to the Marine business (act as technical Voice of the Customer) and in turn that Marine is represented to the highest levels to our customers

Supporting installation and commission of Marine product onto customer applications as required

Supporting customer training on Marine products as required

Support customer sales activities/promotions/trade shows through presentation and other communication of Marine product & technical solutions

Support customer testing and field trial operations to ensure Marine products and technology systems operate to the highest level within their capabilities. Ensure customers understand and experience the full potential and limitations of our product and technology systems

Provide rapid and effective response to any urgent customer technical items, ensuring industry leading support is provided to our customers

Previous Experience:

Minimum of 5 years in marine engine engineering and / or technician experience; including electronics / electrical knowledge

Experience of working in the marine market in your region of responsibility, preferably with commercial and or governmental applications.

Ability to understand technical issues

Customer/market focused approach with result's orientated, can do attitude.

Ability to communicate externally & internally at all levels, with focus on technical items

Always provide industry leading customer service

Always Operating with full integrity

Relationship builder

Process driven

Commercial acumen to assess and analyze market & customer potential

Marine outboard service management experience would be a real advantage

Previous new product launch experience preferred

Worked in a Small, Medium Enterprise (SME) and can demonstrate the ability to roll their sleeves up and personally get things done as part of a small team