Appointment Setter

Calltastic is a leading customer experience (CX) solutions provider, specializing in helping startups and fast-growing brands transform CX into a driver of revenue, retention, and brand loyalty. With expertise in end-to-end CX strategiesincluding fractional leadership, technology advisory, outsourced teams, AI answering services, and staffing solutionsCalltastic enables enterprises to scale seamlessly and efficiently. Serving a wide range of industries such as eCommerce, SaaS, FinTech, and PropTech, Calltastic customizes CX programs to enhance customer interactions, boost operational efficiency, and foster sustainable growth. With over 20 years of experience, a focus on startups, and access to scalable global talent, Calltastic delivers impactful and flexible solutions for businesses worldwide.

This full-time remote role as an Appointment Setter involves connecting with leads, scheduling appointments, and assisting with day-to-day client outreach activities. Responsibilities include identifying potential customers through lead generation, managing appointment calendars, effectively communicating with prospects, and providing outstanding customer service to address inquiries. The Appointment Setter plays a key role in supporting the sales team by ensuring their schedules are optimized and by nurturing client relationships.

• Proficiency in Setting Appointments and Appointment Scheduling to manage and optimize schedules effectively
• Experience in Lead Generation to identify and qualify potential clients
• Strong Communication and Customer Service skills to engage with prospects and address client needs
• Ability to work independently in a fast-paced remote environment
• Familiarity with CRM software and scheduling tools is a plus
• Previous experience in a similar role or in customer-facing positions is preferred
• High level of organizational skills to manage multiple tasks and schedules simultaneously