Role Overview:
The Assistant Accountant at Thrifty Car Rental will support the Accounts Department in processing refunds, reconciling receipts, maintaining accurate financial records, and assisting with day-to-day accounting operations. This role ensures smooth financial workflows, timely reporting, and effective coordination with clients and internal teams.
Key Responsibilities:
Daily Activities
- Process refunds including cash refunds, online cancellations, early off-hire, debit card deposits, and personal lease refunds.
- Respond to client emails regarding refunds and pre-authorization (pre-auth) queries.
- Assist Customer Service Advisors (CSA) and Customer Care teams with financial inquiries.
- Maintain and update the Refund Tracker, including refund notes and reference numbers.
Weekly and Monthly Activities
- Record online cancellation entries in the JD system.
- Reconcile AMEX receipts, NI receipts, and Points Pay receipts.
- Confirm and verify refund receipts.
- Handle NI escalations, including following up on pre-authorizations for outstanding reports submitted by Area Managers.
Skills and Qualifications
- Minimum 23 years of experience in accounting or a similar role.
- Knowledge of refund processes, reconciliations, and accounting systems.
- Experience in an automotive or start-up environment is advantageous.
- Good organizational and time-management skills.
- Good communication skills to liaise with clients and internal teams.
- High attention to detail and accuracy
