ASSISTANT MANAGER - BUSINESS INTELLIGENCE & MARKET RESEARCH

Key Responsibilities
1. Business Planning & Development
.Support management in developing and updating container business plans for DP World terminals, aligning with business development and sales strategies.
.Identify emerging opportunities through continuous industry research, feasibility assessments, and financial evaluations of new business ideas.
.Contribute to trade promotion initiatives by liaising with local and international trade bodies and industry stakeholders.
2. Business Intelligence & Reporting
.Continuously enhance reporting structures and performance dashboards to ensure timely and accurate business intelligence across DP World systems.
.Prepare monthly and periodic analytical reports highlighting business variations, trends, risks, and opportunities for management review.
.Produce detailed forecasting and budgeting models to track performance and support commercial decision-making.
3. Market & Economic Research
.Compile and analyze data on market size, cargo trends, and commodity movements across the UAE, GCC & Levant region.
.Conduct competitive benchmarking of regional ports and terminals, identifying performance gaps and recommending improvements.
.Monitor macroeconomic, industrial, and geopolitical developments that may impact port performance.
4. Pricing & Tariff Analysis
.Support contract pricing and tariff revisions through cost-benefit analysis, competitor benchmarking, and impact assessments on customers and operations.
.Develop and review commercial pricing models to optimize profitability while maintaining competitiveness.
5. Data Analysis & Visualization
.Gather and consolidate data from multiple internal and external sources to create a single, accurate version of business data.
.Develop and maintain dashboards and data visualizations using BI tools (e.g., SAS, Power BI, etc) to communicate trends and performance effectively.
.Transform large, complex datasets into clear insights that drive commercial and operational strategies.
6. Systems & Process Improvement
.Collaborate with IT and business teams to improve automation, data integration, and reporting capabilities.
.Provide guidance to users on data access, visualization standards, and analytical best practices.
.Support the design and delivery of information system enhancements across all project phases.
7. Stakeholder & Project Management
.Support RFI/RFP responses and tender evaluations by analyzing documents, estimating profitability, and developing pricing models.
.Define and manage project plans for business tenders, ensuring alignment and communication with stakeholders.
.Build and maintain strong relationships with internal and external stakeholders, addressing issues proactively and recommending solutions.
8. Database & Market Intelligence Maintenance
.Develop and maintain structured databases covering:
oService deployments and line schedules
oRegional port performance, tariffs, and throughput data
oLiner volumes and performance trends
.Provide quarterly updates to the Dubai Statistics Center and other relevant authorities.
.Support the Marketing Research function by maintaining data repositories, presentations, and dashboards for leadership review.

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