Assistant Manager Human Resources

About The Role

The Assistant Human Resources Manager supports the HR function in delivering a high level of service to both employees and management. This role assists with recruitment, employee relations, payroll coordination, and HR administration while ensuring compliance with hotel policies, labor law, and brand standards. The position plays a key role in fostering a positive workplace culture that reflects the hotel's values and service excellence.

Key Duties and Responsibilities

• Reports directly to Director of Human Resources and assist in developing and driving the HR Strategy in line with Global Office's Global HR direction and monitor its execution to ensure achievement of the objectives.

• Internal communications are well planned and coordinated so that colleagues receive relevant and timely messages in an appropriate style and medium.

• Assist HR Manager drives the annual HR budget process and ensures direct reports P&Ls are well managed and monitored.

• Ensures localization initiatives are well communicated and fully supported.

• Assists in Consults on workforce planning activities to optimize staffing levels, productivity, and service standards most cost-effectively.

• Assist the Director of HR to regularly analyzing and reviewing HR statistics to identify trends so that attention can be directed to key issues and resources adjusted accordingly.

• Liaises with line departments for manpower planning and conducts interviews for Management positions.

• Ensures the onboarding process of all colleagues is handled professionally and positively to expedite the settling-in period.

• Assist the Director of HR in conducting the annual HR Review to ensure adherence to company standards.

• Ensures CES results are communicated, analyzed, and action plans are developed and reviewed regularly to improve colleagues working and living conditions.

• Ensures all activities in the management performance process are well executed so that colleagues have the opportunity to participate, receive feedback and be given opportunities to develop.

• Manages the talent management process to ensure talent management is fully embraced and the benefits are fully realized.

• Works closely with other Global Office's properties to identify and transfer relevant talent within the company.

• Conducts talent reviews regularly to ensure career discussions are taking place to identify, nurture, and develop a pool of potential talent to meet future workforce needs.

• Regularly coaches, mentors, and supports senior and high-potential colleagues to identify individual strengths and development needs, develop and maintain effective relationships, and encourage retention.

• Reviews and implements innovative grading and benefit structures that support being an employer of choice and increase retention.

• Ensures the departure process of colleagues is handled professionally and positively to ensure colleagues leave with a good impression.

• Ensures dismissals are well managed to protect the company and ensures colleagues are treated fairly and consistently, and depart with respect and dignity.

• To perform other duties that management may from time to time reasonably require.

Experience & Educational Requirements

• Higher Degree in Hotel & Hospitality Management or Human Resources

• Recognized Training Qualification

• Minimum 2 years of Hospitality experience (operational or support areas)

• Middle East experience

• Experience setting up an HR department

• Hospitality pre-opening

• Management role in a culturally diverse workforce

• High volume and specialist recruitment

• Change management

• 5 Star Hotel & Hospitality experience• Intermediate level - Microsoft Office applications

• Competent in HRMS

• High level of written and verbal business English

• Knowledge of UAE Labour Law

• Competent in HR Policies and HR systems

• Strong administration skills

• High level of confidentiality

• Excellent Interpersonal and customer relations skills

• Strong communication skills – both written and verbal

• Attention to detail and quality

• Problem-solving and decision-making

• Initiative and commitment to achieve

• Business awareness/Domain knowledge

• Multi-tasking skills