Job Purpose
The HR Assistant Manager oversees daily HR Operations activities and supports the HR Manager in ensuring effective employee lifecycle management, compliance with labor laws, payroll coordination, insurance administration, and governance of senior employee offboarding. The role plays a key part in maintaining accurate HR records, managing government and insurance relations, and ensuring smooth HR processes across the organization.
Key Accountabilities
- Manage the HR operation team by setting individual objectives, managing performance, developing and motivating staff, and providing formal and informal feedback and appraisals to maximize the subordinates performance.
- Oversee HR Operations activities to ensure accuracy, compliance, and timely execution.
- Support continuous improvement of HR processes and automation initiatives.
- Manage medical insurance additions, deletions, refunds, and annual medical insurance renewals.
- Coordinate with insurance providers to negotiate terms, ensure coverage continuity, and update employee data.
- Handle governmental medical insurance (Green Card) processing and compliance.
- Conduct the periodical medical insurance checkups.
- Manage work accident cases and related documentation.
- Prepare and deliver required forms to Social Insurance authorities (Forms 1, 2, and 6)
- Prepare and follow up on the governmental authorities payments (Ministry of Work, Social Insurance and Tax)
- Maintain and update the Social Insurance Tracker.
- Manage employee Onboarding and offboarding processes
- Conduct exit interviews and prepare analytical reports.
- Manager the clearance procedures and final settlements.
- Manage resignations, terminations, and retirement cases in compliance with policy and law.
- Oversee payroll inputs including overtime, allowances, deductions, alimony, and penalties.
- Manage bank account updates, cash salary cases, and payroll tax.
- Ensure payroll data accuracy and compliance with tax and labor regulations.
- Prepare, issue, and maintain all HR letters and official documentation.
- Send official correspondence through the post office and maintain tracking records.
- Ensure confidentiality and proper authorization of all issued documents.
- Monitor and process employment contract renewals.
- Ensure contract compliance with labor laws and company policies.
- Assist and coordinate internal investigations and disciplinary actions.
- Manage employee-related lawsuit cases in coordination with legal counsel.
- Ensure and Update HR practices comply with labor law, social insurance, tax, and internal regulations.
- Maintain accurate employee files (physical and electronic).
- Administer the archive room for active and inactive employees.
- Ensure data protection, confidentiality, and record retention compliance.
- Prepare and present the related HR reports.
- Abide by the Health, Safety, Environmental and Quality, (HSEQ) policy, procedures necessary for the good conduct and safety of the workplace. It is a requirement and moral obligation of each employee to be actively committed and accountable to the compliance of Enova's HSEQ policy, operating procedures, as well as being compliant with local legislation. The Employee shall seek clarification and guidance in specific cases or whenever one feels necessary.
Qualifications, Experiences, Skills
- Bachelor's degree in related field
- 10+ years experience in HR management including 5 years in a Supervisory role.
- Excellent interpersonal and relationship-building skills
- Strong knowledge of labor law, social insurance, payroll, and medical insurance.
- Experience overseeing HR operations and senior employee processes.
- High attention to detail and strong compliance orientation.
- Excellent communication, documentation, and coordination skills.
- Ability to handle sensitive matters with discretion and professionalism.
- Able to communicate in English Language fluently.
