The job holder will support the implementation and ongoing maintenance of the Business Continuity Management Framework, operational risk identification, assessment, mitigation & reporting across the Bank.
- Identify, assess, and report on operational risks, ensuring timely escalation of emerging risk issues to senior management.
- Liaise and provide support to Business Continuity Champions/Coordinators during Business Impact Analysis (BIA) exercise, Threat Risk Assessment , Creating Business Continuity Plans (BCP)and Conducting Scenario specific BCP Testing.
- Manage the Business Continuity Management (BCM) System including user management, user support, data quality management, workflow management and UAT testing for enhancements or changes if any.
- Attend internal customer queries and resolve them as per Operational Risk Management (ORM) framework.
- Undertake quality review of risk registers, Operational Risk events reported & exceptional requests created by business units.
- Monitor and follow-up on the issues and actions originating from the ORM programs.
- Coordinate, Prepare and conduct as appropriate ORM (including BCM) training.
- Manage all ORM Tasks initiated by internal users through Prism.
- Perform comprehensive analyses on the outcomes of Operational Risk Management, Business Continuity Management etc. for designated business groups.
- Collate, Analyze and present various data elements as required by Line Manager
- Regularly review and update all relevant BCM documentation, such as SOPs, policies, frameworks, guidelines, crisis management plans, and incident response plans to maintain their accuracy.
- Assist the Line Manager in preparing and delivering presentations as needed.
- Bachelor's or master's degree in finance, Business Administration, Risk Management, or related field.
- Minimum of 5 years experience in operational risk management, preferably within financial services or a regulated industry.
- Certification in Risk Management, Business Continuity Management from a reputed institute preferable.
- Strong logical thinking ability with a practical and pragmatic outlook.
- Good interpersonal, communication and presentation skills.
- Team player, self-starter, innovative and highly motivated.
- Effective presentation skills and advanced Excel skills.
