Assistant reservation Manager

Key Responsibilities:

• Coordinate and manage domestic travel arrangements including hotels, transportation, and tour services.
• Liaise and negotiate with local suppliers and service providers to confirm rates, availability, and service quality.
• Monitor and maintain accurate records of all bookings (online and offline).
• Update and manage customer databases, booking logs, and tour schedules.
• Support the contracting process with suppliers including rate collection, agreement follow-up, and documentation.
• Assist in identifying opportunities to improve operational processes and cost efficiency.
• Ensure all services are delivered according to agreed terms and customer satisfaction standards.

Requirements:

• Bachelor's degree in Tourism, Hospitality, Business Administration, or a related field (preferred).
• Minimum of 1 year of experience in travel operations, reservations, or contracting.
• Strong knowledge of Egypt's local destinations, hotel categories, and tourism activities.
• Excellent organizational skills with strong attention to detail.
• Proficiency in Microsoft Office, especially Excel (data entry, tracking, reporting).
• Strong communication skills both written and verbal (English & Arabic).
• Ability to multitask and work efficiently under pressure.
• Flexibility in working hours, especially during peak travel seasons