Asst. Manager, Business Process Management

- Lead process re-engineering projects and aim to streamline and improve the workflows within the assigned projects.

- Active engagement with the stakeholders to understand issues and manage the change process which may include cross-functional collaboration.

- Conduct Root Cause Analysis for shortfalls/issues identified during performance analysis.

- Define relationships among various interfering processes.

- Facilitate Process Excellence workshops with related stakeholders.

- Document progress/changes throughout the progress of project

- Periodically report progress of projects and activities

- Train project team on methodologies used for process improvements as well as project management.

- Coordinate the implementation of improved processes.

- Conduct gap analysis for missing processes.

- Planning of related activities throughout the year

- Algin process automation with IT department.

- Propose way to improve department activities.

Education Certificate

Bachelor's Degree

Years of Experience

6 - 7 Years