AV Solution Designer and Programmer

Position Overview:

We are seeking a skilled and service-oriented AV Solution Designer with experience on Q-SYS, Crestron and other platforms Solutioning and Programming.

Responsible for analysing, designing, developing, programming, and deploying integrated AV/IT solutions using leading industry platforms such as Q-SYS, Crestron, Extron, Biamp etc. The role includes creating system architectures, writing control code, developing user interfaces, testing solutions, and delivering fully functional systems that meet client requirements and industry standards.

Key Responsibilities

1. System Design & Architecture

Design end-to-end AV/IT control system solutions.

Develop system schematics, signal flow diagrams, network topology, and equipment BOQ.

Collaborate with sales and engineering teams on requirements gathering and scope definition.

Recommend hardware, software, and infrastructure needed for solution delivery.

2. Programming & Integration

Program, configure, and troubleshoot Crestron control processors, touch panels, and peripherals.

Develop Q-SYS based automation, logic, and device control modules.

Integrate third-party devices (audio Speakers, Amplifiers, DSPs, displays, switchers, network equipment, etc.).

Build user interfaces that are intuitive and aligned with UX guidelines.

3. Testing, Commissioning & Deployment

Perform bench testing, validation, and quality assurance on all control solutions.

Conduct on-site commissioning, system calibration, and final configuration.

Troubleshoot and resolve hardware/software integration issues.

Create and maintain system backups and version-controlled code repositories.

4. Documentation

Produce high-quality technical documentation including:

oSystem design drawings

oControl logic documentation

oUser guides and operational manuals

oAs-built records

Maintain change logs for code revisions and updates.

5. Collaboration & Support

Work with project managers, field technicians, and other engineering teams to ensure successful project execution.

Provide remote or onsite technical support and problem resolution.

Train end-users and technical staff on system operation.

Contribute to continuous improvement and best-practices development.

Qualifications

Technical Skills

Strong experience with Crestron programming (SIMPL, SIMPL#, VT-Pro-e, Crestron Home, or NVX).

Hands-on experience with Q-SYS platform programming (logic modules, automation scripts, device APIs).

Knowledge of AV system design principles: audio, video, networking, and control.

Understanding of protocols: TCP/IP, RS232, IR, USB, HDMI, HDBaseT, Dante, SIP, etc.

Ability to read and create wiring diagrams, rack elevations, and system drawings.

Familiarity with tools such as AutoCAD, D-Tools, MS Visio, or similar.

Professional Skills

Strong analytical and troubleshooting skills.

Excellent communication and documentation abilities.

Ability to work independently and collaboratively.

Strong organizational skills and attention to detail.

Education & Experience

Bachelor's degree in Engineering, IT, Electronics, or related field (preferred).

37 years of experience in AV/IT system programming or solution design.

Industry certifications (such as CTS, QSYS, Dante, Crestron etc) are a plus.

Experience in automation, integration, and enterprise AV systems is highly desirable.

Key Competencies

Problem-solving & analytical reasoning

System-level thinking

Creativity in solution design

Customer-focused mindset

Ability to manage multiple projects

Working Conditions:

Flexibility to work evenings, weekends, and holidays depending on event schedules.

On-call availability for urgent technical support.

May require lifting and transporting equipment.

Salary AED- 10000-12000 Per month + Benefits