Role Description
This is a full-time on-site role located in Jeddah for a Barista. The Barista will be responsible for day-to-day tasks including food preparation, providing exceptional customer service, and maintaining a clean and organized workspace. The Barista will also be responsible for operating coffee equipment, taking orders, and maintaining knowledge of all available products.
Responsabilities:
- Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies.
- Welcomes customers by determining their coffee interests and needs.
- Educates customers by presenting and explaining the coffee drink menu; answering questions.
- Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.
- Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, espresso lungo, caffe latte, and cappuccino.
- Generates revenues by attracting new customers; defining new and expanded services and products.
- Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.
- Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
- Maintains safe and healthy work environment by following organization standards and sanitation regulations.
- Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.
- Updates job knowledge by participating in educational opportunities; reading coffee, retail trade, and food service publications; maintaining personal networks.
- Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Experience as a Barista and in food preparation
- Prepare and serve coffee and tea drinks that meet quality standards
- Properly handle and maintain all equipment
- Respond to orders, questions, concerns, and complaints in a polite and efficient manner
- Accurately handle cash and credit card payments, following appropriate cash-handling procedures
- Serve customers quickly and efficiently
- Demonstrate a thorough understanding of all the menu offerings
- Observe relevant health and safety standards
Relevant skills and qualifications that would be beneficial include:
- Knowledge of different coffee varieties and brewing methods
- Ability to work in a fast-paced environment
- Familiarity with health and safety regulations
- Excellent interpersonal and communication skills
- Strong customer service skills
- Strong ability to multi-task
- Basic mathematical skills
- Ability to problem solve quickly
- Strong customer service and communication skills
- Ability to follow directions
