Job Description
Beauty Specialist - HN Dubai
Job Purpose
To deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty
Essential Roles and Responsibilities
Welcome customers into the store; identify their needs through asking questions; recommend and demonstrate appropriate products; recommend link products; close the sale; provide professional till point service; follow up with regular customers; maintain personal grooming standards; deal professionally with customer complaints. Advise customers about promotions in store
Ensure product / hygiene guidelines and merchandise of products, as per the defined standards
Rotate stocks to ensure that existing stock is displayed in front of new items on the shelves
Maintain housekeeping standards, including window displays
Check stock levels daily and recommend orders to the store manager / counter supervisor in order to replenish and maintain optimum stock levels
Ensure all store and office administration, as per manager's request, is completed accurately and on time, including customer database cards
Comply with all company policies and procedures
Job Requirements
Training in Cosmetology, Beauty Therapy & Make-up
Years of Experience
1 to 2 years retail sales or customer service experience in the beauty industry
