Job Description
Billing and Revenue Optimization Manager - Africa Outsourced Processing Services (OPS)
Location - Cairo, Egypt
Role Purpose
The Billing and Revenue Optimization Manager Africa OPS is responsible for ensuring accurate, timely, and optimized billing of all outsourced processing services provided by Network International to issuing banks, fintechs, and payment institutions across Africa.
The role will drive revenue assurance, pricing governance, billing automation, and revenue optimization, ensuring all processing services (card issuing, switching, transaction processing, value-added services, and scheme pass-through fees) are accurately captured, billed, reconciled, and maximized in line with contractual agreements.
This position plays a critical role in preventing revenue leakage, improving billing transparency, and maximizing profitability of Africa processing clients.
Key Stakeholders
- Africa OPS Leadership
- Finance & Revenue Assurance
- Commercial Sales & Client Management
- Product & Technology teams
- Client banks and fintech partners
- Card Schemes (Visa, Mastercard)
Key Metrics / KPIs
- Billing accuracy rate
- Revenue leakage reduction
- Revenue uplift through optimization initiatives
- Contract-to-billing alignment
- Client billing dispute resolution time
Responsibilities
Key Responsibilities
Billing Governance & Accuracy
- Own end-to-end billing lifecycle for Africa OPS clients.
- Ensure all services delivered (authorization, clearing, settlement, card management, tokenization, fraud services, value-added services etc.) are correctly billed.
- Validate billing logic within processing platforms and billing engines.
- Ensure compliance with contractual pricing structures and service-level agreements.
Revenue Assurance & Leakage Prevention
- Establish robust revenue assurance controls across transaction processing.
- Identify and resolve revenue leakage due to misconfigured billing parameters, missing transaction captures, or pricing mismatches.
- Reconcile billed revenues with transaction volumes across processors and scheme reports.
- Build monitoring dashboards to detect anomalies in billing.
Revenue Optimization
- Identify opportunities to maximize revenue from processing services through:
- Contractual pricing alignment
- Volume-based tier optimization
- Additional value-added services
- Collaborate with commercial teams to ensure correct monetization of services delivered to African banks and fintechs.
- Develop pricing models to support new client onboarding and product launches.
Contract & Pricing Management
- Interpret client contracts and ensure billing rules accurately reflect commercial agreements.
- Maintain pricing catalogues for:
- Transaction processing fees
- Card lifecycle fees
- Scheme pass-through charges
- Value-added services
- Support commercial teams during contract negotiations with pricing insights and revenue modelling.
Billing Automation & System Enhancement
- Lead enhancements to billing systems and automation tools.
- Work with technology teams to improve data capture and billing integration from processing platforms.
- Implement automated reconciliation between:
- Transaction processing systems
- Billing engines
- Finance systems.
Financial Reporting & Analytics
- Produce monthly revenue analytics for Africa OPS services.
- Provide insights into:
- Revenue trends
- Client profitability
- Service utilization
- Support finance teams with revenue forecasting and accruals.
Cross-Functional Collaboration
Partner With
- Commercial teams
- Client relationship managers
- Finance and accounting
- Technology and operations
- Ensure alignment between service delivery, contractual pricing, and invoicing.
Qualifications
Required Experience
- 812 years experience in payments processing, billing operations, or revenue assurance.
- Experience working with card processing platforms.
- Strong understanding of card scheme economics (interchange, scheme fees, assessments).
- Experience supporting multi-country processing environments.
- Strong analytical and financial modelling capabilities.
Preferred Experience
- Experience in card issuing processing or outsourced payment processing environments.
- Knowledge of African payment ecosystems and regulatory frameworks.
- Experience with billing platforms, reconciliation tools, and revenue assurance frameworks.
- Skills
- Revenue assurance and financial analysis
- Payments processing knowledge
- Billing system configuration
- Contract interpretation
- Data analytics and reporting
- Stakeholder management
- Process automation and optimization
