FerriFirenze, a prestigious Florentine company specialising in the creation of high-end jewellery, is seeking a passionate and results-drivenStore Managerto lead our team and ensure an exceptional client experience at our boutique located in the Place Vendme Mall, Doha.
Key Responsibilities
- Management and supervision of daily store operations.
- Achieving sales targets and objectives.
- Coordination of the sales team and accurate transaction management.
- Maintaining visual merchandising standards and store presentation, upholding high brand image standards.
- Welcoming and assisting clients according to the FerriFirenze standards of excellence.
- Collaborating with the CRM team to build long-term client relationships, ensuring accurate data entry and consistent follow-up with new and returning customers.
- Managing and supporting stock control through direct communication with key headquarter departments to maximize sales and align with new product launches.
- Proactively monitoring current competitors, fashion trends, industry news, and new innovations in technology.
- Maintaining security standards within the store to ensure the safety of clients, colleagues, and merchandise.
Additional Responsibilities
- Strictly adhering to all company policies and procedures.
- Actively participating in meetings with the Headquarters team.
- Managing any other required activities or tasks.
- Mastering FerriFirenze sales techniques and the unique client experience.
- Supporting in-store after-sales services.
- Representing the FerriFirenze image through appropriate attire and presence, adhering to company grooming standards.
- Ability to maintain a regular and reliable presence, with availability for flexible hours based on business needs.
Profile and Requirements
- Must be a resident of Doha, Qatar.
- At least 3 years of experience in high-end jewellery boutiques or luxury brands.
- Excellent written and verbal communication skills.
- Strong interpersonal skills necessary for coordinating a team effectively.
- Exceptional organizational skills and meticulous attention to detail.
- Ability to multitask and manage high-traffic periods calmly and efficiently.
- Flexibility to work weekends and holidays as required.
- The ideal candidate must be focused on teamwork with a desire to collaborate effectively.
- Ability to thrive in a dynamic and growing environment.
