Job Description :
Are you a self-starter with a passion for e-commerce Are you looking to expand your retail skillset and shape how the world's biggest brands grow on Amazon
As a Brand Specialist within the Amazon Vendor Services (AVS) team, you will manage a portfolio of Tier 1 vendors, acting as their primary point of contact and trusted business advisor. You will work backwards from the customer to identify growth opportunities, facilitate high-level business relationships, and ensure total vendor satisfaction. This role offers 360 exposure to the e-commerce industry, opening a multitude of career paths across Amazon.
Key job responsibilities
1. Strategic Business Advisory & Relationship Management
. End-to-End Ownership: Act as the primary point of contact for a significant pool of Tier 1 vendors, building productive, mutually beneficial relationships.
. Executive Consulting: Serve as a brand and category expert, providing strategic advice based on deep financial analysis and market trends.
2. Growth & Performance Optimization
. Selection & Discovery: Drive catalog growth by managing new product launches and optimizing product discoverability.
. Traffic & Conversion: Partner with Media and Merchandising teams to plan and execute best-in-class marketing campaigns and promotional activities to improve the customer journey.
. Operational Excellence: Improve product availability and reduce defects by driving process improvements within the vendor's supply chain.
3. Data-Driven Insights & Innovation
. Analytics: Utilize analytical tools to turn raw data into actionable conclusions, regularly auditing metrics to ensure the quality of the AVS experience.
. Problem Solving: Identify opportunities to innovate and improve Amazon's products, services, and internal systems.
. Reporting: Deliver comprehensive reporting to vendors to identify untapped market opportunities and areas for financial optimization.
4. Cross-Functional Collaboration
. Internal Partnering: Collaborate with key retail functions including Marketing, Finance, Supply Chain, and Tech to align on priorities and operational goals.
. Scalability: Contribute to the continuous enhancement of the AVS program across the MENA region by developing new tools and standardizing best practices.
A day in the life
1) Brand Specialists at Amazon - Jump Right In - see video https://www.youtube.com/watchv=C4wafOkhayA
2) Brand Specialists at Amazon. What do they do - see video https://www.youtube.com/watchv=fYaySG_trNY
Basic Qualifications :
- Bachelor's degree in business, Science, Engineering fields, or Supply Chain with an excellent academic background
- Between 1 - 4 years of experience in key accounts management, projects management, customer facing roles or commercial roles
- Excellent analytical, problem solving and negotiating skills
- Microsoft Office Skills (Excel proficiency is a must)
- Strong English proficiency
Preferred Qualifications :
- Experience in e-commerce, FMCG, or digital industries
- Experience in multinational companies
- Brand management of portfolio/regional roles
- Experience in process improvement
- Experience managing large amounts of data
- Experience using analytical specific tools such as Google Analytics, SQL or HTML
- Arabic proficiency
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