Driven to create unique home-grown food concepts that bring people together, the Independent Food Company is a UAE/KSA-based hospitality company with multiple concepts under its umbrella SALT, Parker's, Somewhere, Shalwa, Kumo and Public.
We are currently seeking to hire an experienced Brand Trainer to ensure the consistent delivery of our brand standards, maintain high levels of service excellence, and guarantee the quality of our customer experience across all locations.
Key Responsibilities:
- Training Program Development: Design and deliver training programs for all levels, including onboarding, leadership development, technical skills training, and service excellence.
- Training Coordination: Coordinate, execute, and follow up on all training activities within the hotel, ensuring resources and opportunities are maximized.
- Performance Evaluation: Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics, adjusting as necessary.
- Continuous Learning Culture: Foster a culture of continuous learning, engagement, and accountability among colleagues.
- Collaboration: Collaborate with department heads and senior leadership to identify training needs and opportunities for improvement.
- Compliance: Ensure that all learning activities meet relevant statutory and organizational policies and requirements, adhering to local regulations.
Qualifications and Skills:
- Educational Background: Bachelor's degree in human resources, Hospitality Management, or a related field.
- Experience: Minimum of 2 years of experience in an L&D role, preferably within the hospitality industry.
- Communication Skills: Excellent leadership and communication skills, with the ability to influence and inspire team members at all levels.
- Project Management: Strong project management skills, with the ability to manage multiple priorities and deadlines.
- Technical Proficiency: Proficiency in learning management systems and other training technologies.
