Key Responsibilities
- Requirements Management: Elicit, analyze, document, and manage requirements throughout the project lifecycle using interviews, workshops, and workflow analysis.
- Process Improvement: Evaluate existing business processes and systems to identify inefficiencies and propose, design, and implement improved solutions.
- Stakeholder Communication: Act as a liaison between stakeholders and technology teams to ensure business needs are accurately understood and translated into functional specifications.
- Documentation & Reporting: Create detailed documentation, including business requirements documents (BRDs), user stories, use cases, process flows, and data flow diagrams.
- Testing & Validation: Participate in User Acceptance Testing (UAT) and system testing to ensure solutions meet client needs.
Requirements
Required Skills and Qualifications
- Analytical Thinking: Strong problem-solving, analytical, and data interpretation skills.
- Communication: Excellent verbal and written communication skills to articulate technical concepts to non-technical stakeholders.
- Tools/Tech: Proficiency in data visualization tools (Power BI), & Microsoft Office (Excel, Visio, PowerPoint).