JOB SUMMARY :
The Business Development Manager, is responsible for developing commercial propositions and partnership that drive volume and revenue growth for Cleveland Clinic Abu Dhabi This includes ownership of overall engagement and planning to support the development of productive relationships with a range of external key stakeholders.
The Business Development manager reports to the CFO and will partner with clinical and functional teams across the organization on various projects.
The areas the role can focus on will be: Corporates, intermediaries, sports, concierge and referral partners (both domestic and supporting international) but will also develop relationships and develop business in wider areas.
KEY DECISIONS THE ROLE MAKES AND THE EXTENT OF THE IMPACT OF THE DECISION
- Leads on tactics to drive self-pay growth, in collaboration with marketing, finance and other key stakeholders.
- Lead and develop tactics focussed around key areas of corporates, sports, intermediaries, concierge and referral partners.
- Leads strategic business relationships, partnerships and networking opportunities with key entities.
- Develops long term and annual commercial growth plans for key business development areas of responsibility; provides appropriate regular reporting to relevant stakeholders
- In collaboration with clinical and operational colleagues, develops new propositions and products for customers, payer groups and clinical partners. Leads business case planning for these initiatives.
- Oversees and implements the delivery of new clients and contracts.
- Builds and delivers sales presentations to decision makers and /or supports the wider delivery of CCAD representatives to prospective clients.
- Account manage and assess existing accounts and clients and assist implementation of changes as needs are modified.
- Proactively scans the healthcare market, including setting and developing targets, and competitor/customer landscape for relevant business development opportunities.
- Monitors healthcare policy environment and develops responses to key consultations that influence business development requirements.
- Support Chief Financial Officer to ensure that business development policies, systems, structures and approaches are fit for purpose and compliant.
- Develops an annual series of tailored promotional materials, activities and awareness programs to create demand for Cleveland Clinic and relevant services in collaboration with the marketing team.
- Represents Cleveland Clinic at trade fairs, seminars and educational conferences where networking and marketing and/or sales opportunities exist.
- Support the Chief Financial Officer and collaborate with the wider BD team on all key initiatives to drive growth for CCAD.
- Other duties as assigned.
ROLE LEVEL ACCOUNTABILITIES
- Establish and maintain professional networks
- Manage and apply IT systems, software and telecommunication devices effectively
- Use business equipment effectively
- Adheres to CCAD's standards as they appear in the Code of Conduct and Conflict of Interest policies
In view of the evolving needs and opportunities within CCAD, this position may be required to perform other duties as assigned and reporting relationships may vary.
QUALIFICATION & EXPERIENCE REQUIREMENTS
Education
Bachelor's Degree
Experience
- Demonstrable track record of one or more roles (Significant experience) in healthcare business development is essential
- Demonstrable track record of commercial negotiation and partnership development is essential
- Experience using Microsoft Office Suite Products (Outlook, Word, Excel or PowerPoint), essential
- Previous experience of working in healthcare services (private or NHS) essential
- Previous experience of working with senior stakeholders highly desirable
- Previous experience of running cross-functional projects highly desirable
Job Specific Skills and Abilities
Ability to speak and write in English is required.
