Role Profile:Business Development Manager
Jadeer Logistics Services Company LLC
Position Title: Business Development Manager
(BDM)
(CDO) / Chief Operating Officer (COO)
Location: Head Office Saudi
Arabia (with frequent field visits to operational site)
The Business Development Manager is responsible for
driving Jadeer Logistics commercial growth agenda across all core service
lines
Freight Forwarding, Customs Clearance,
Transport, Container Terminal Handling, ISO Tank Depot, and Warehousing & Distribution.
This role focuses on identifying new market opportunities, developing strategic
partnerships, managing key accounts, and ensuring revenue expansion aligned
with
Vision 2030 logistics transformation
objectives and Jadeer's growth roadmap.
Key Responsibilities
- Strategic Growth & Planning
Develop and implement
multi-year business development strategies aligned with Jadeer's corporate
objectives and market expansion roadmap.
Translate the company's
Vision 2030-aligned logistics strategy into actionable commercial plans per service
line.
Conduct market and
competitor analysis to identify new business opportunities in
B2B, industrial, and SME segments.
Build annual revenue and
margin targets for each business unit (Freight, Transport, Terminal, ISO Tank,
Warehousing).
- Business Development Execution
Lead pipeline generation
and conversion across domestic and regional markets (KSA, GCC).
Establish and maintain
long-term partnerships with
ports, free zones,
industrial cities, and global forwarders.
Oversee tendering, proposal
development, and contract negotiations ensuring profitability and compliance.
Develop customer
segmentation strategiesInstitutional, Strategic, and SMEand tailored
commercial offers.
- Cross-Functional Integration
Collaborate closely with
Operations, Finance, and Compliance to ensure
commercial
feasibility and service readiness.
Align BD activities with
operational capacity (fleet, warehousing, depot readiness, manpower, and
system's availability).
Support
digital enablement
of BD processes through CRM systems, dashboards, and performance KPIs.
- Customer Relationship & Retention
Develop account management
frameworks ensuring high retention and recurring revenue.
Conduct regular customer
business reviews to track satisfaction and cross-sell opportunities.
Resolve escalated client
issues in collaboration with operational and compliance teams.
- Performance Monitoring & Reporting
Track and report BD
performance through KPIs: pipeline value, conversion ratio, new client revenue,
gross margin growth, and customer retention rate.
Prepare periodic reports
and market intelligence updates for management.
Lead BD team meetings,
performance reviews, and pipeline forecasts.
Key Performance Indicators (KPIs) illustrative/indicative
KPI Target Metric
Annual Revenue Growth (Overall) 15% YoY
Gross Margin per Service Line 20%
Pipeline Conversion Rate 30%
Customer Retention Rate 90%
New Strategic Accounts 5 per year
Proposal Turnaround Time 5 working days
CRM Utilization 90% adoption
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Core Competencies
Strong commercial acumen and financial analysis skills.
Deep understanding of
end-to-end logistics operations (transport, forwarding, warehousing, ISO tanks,
terminals).
Strategic thinking with hands-on business execution.
Negotiation and stakeholder management excellence.
Customer-centric mindset with a solution-based selling approach.
Strong analytical and presentation capabilities.
Digital proficiency (CRM, Power BI, TMS/WMS/DMS integrations).
Qualifications & Experience
Bachelor's degree in
Logistics, Business Administration, or Supply Chain Management (Master's preferred).
Minimum
812 years of progressive experience in logistics, freight forwarding, or supply chain business development.
Proven track record in achieving revenue and profitability targets across multiple logistics services.
Experience in leading a BD team and coordinating with cross-functional departments.
Familiarity with
Saudi logistics ecosystem, Vision 2030, Mawani, and TGA regulations.
Personal Attributes
Entrepreneurial and results driven.
High communication and networking skills.
Strong leadership and mentorship capabilities.
Ability to operate in a fast-paced, multi-service logistics environment.
Integrity, resilience, and ownership mindset.
