Business Development Manager

Job Title: Business Developer UAE Enterprise Retail

Location: Dubai, UAE

Department: Sales

Reports to: CEO

Contract: Full-time | Onsite

About the Company

We are a performance-based cart recovery company powered by trained human call center agents. We help large e-commerce brands and retailers recover abandoned carts, wish lists, and dormant customer databases, generating significant incremental revenue.

We operate across three continents with 200+ agents and recover millions in revenue for our clients every month.

The Role

We are looking for a driven and results-oriented Business Developer to acquire enterprise retail and e-commerce clients in the UAE. This is a high-impact, front-line sales role focused on closing large, strategic accounts with major regional retailers.

You will be responsible for identifying opportunities, engaging senior decision-makers, and closing high-value enterprise contracts.

Target Clients

• Noon
• Home Box
• Virgin Megastore UAE
• IKEA Middle East
• Other leading regional retailers and e-commerce platforms

Key Responsibilities

• Identify, approach, and engage senior decision-makers (Head of E-commerce, CMO, COO, CEO)
• Own the full sales cycle from prospecting to contract signature
• Close high-value enterprise deals (up to 10M+ contract value)
• Present cart recovery, retention, and wish list recovery solutions
• Build and maintain long-term relationships with C-level stakeholders
• Represent the company professionally in the UAE market
• Work closely with internal teams to ensure smooth client onboarding

Requirements

• Fluent English (mandatory)
• Proven B2B enterprise sales experience, preferably in retail, e-commerce, SaaS, or tech-enabled services
• Strong hunter mindset with a demonstrated track record of closing deals
• Existing network within the UAE retail or e-commerce ecosystem is a strong advantage
• Based in Dubai or willing to relocate
• Arabic is a plus, but not required