We are seeking a proactive and ambitious Business Development Manager to drive new client acquisition and profitable revenue growth across the Middle East.
This individual contributor role combines strategic planning with hands-on execution, identifying, pursuing, and closing opportunities in the serviced apartment, corporate housing, and extended stay sectors.
Success will require consultative selling, cultural fluency, and the ability to build trusted relationships while leveraging data-driven insights to meet and exceed revenue target.
Business Development
- Identify, research, prospect, and convert new business leads through networking, cold calling, referrals, and industry events
- Own the end-to-end sales process, from initial opportunity through negotiation, contract closing, and handover to delivery
- Pitch SilverDoor's value proposition to multiple decision-makers, tailoring solutions to client needs
- Develop and implement client acquisition strategies, measuring success against agreed revenue and performance targets
- Structure and manage new client acquisition effectively within defined geographic territories
- Maintain a comprehensive and accurate pipeline using the company CRM, providing regular reporting on activity, forecasts, and performance
- Attend and represent the company at networking events, conferences, and client meetings
- Recommend tailored or additional services to create competitive advantage and maximise client value
Client & Relationship Management
- Develop and maintain strong, long-term relationships with new and existing clients
- Act as a trusted advisor to clients, including engagement at executive and senior decision-maker level
- Ensure a smooth transition from sale to delivery and maintain ongoing relationships post-contract to support retention and growth
- Maintain up-to-date knowledge of industry trends, market conditions, and competitor activity, feeding insights back into the wider business
Travel and Working Requirements
- Based out of SilverDoor's Dubai office
- Regular travel required across the Gulf region for client meetings, networking events, and conferences
- Additional international travel may be required on occasion in line with business needs
- Must be fully eligible to travel for business purposes
Experience
- Strong direct selling experience is essential for this role
- Experience selling services, as opposed to product selling, is highly preferred i.e. Travel Management Company (TMC), Relocation Management Company (RMC), Destination Service Provider (DSP) or Serviced Apartment background is desirable
- A background in hospitality, particularly in the Extended Stay, Hotel, or Corporate Housing sectors, is desirable
- Business Travel & HR Mobility: Experience in selling within business travel, HR, or mobility services is advantageous
- Proven success in building and maintaining relationships with large, high-value clients is a must
- Demonstrated experience selling to executive-level prospects is required
Skills
- Strong communication and interpersonal skills, confident in face-to-face and executive-level client engagement
- Excellent negotiation, persuasion, and closing skills
- Strategic, commercial thinker with a competitive drive to win
- Highly organised with strong numeracy and reporting capability
- Collaborative approach to selling and working with internal stakeholders and international teams
- Strong networking ability and relationship-building skills
- Self-motivated, ambitious, and tenacious
- Proficient in PowerPoint, Excel, Word, and CRM/sales databases
