The Business Associate will play a vital role in supporting the commercial department's daily operations by managing content, maintaining brand consistency, monitoring lead generation tools, and assisting in the preparation of proposals.
This cross-functional role collaborates closely with sales, marketing, and pre-sales teams, ensuring smooth coordination and contributing to the achievement of eSpace's business growth objectives.
Responsibilities
- Lead Generation and Qualification
- Monitor lead generation tools to identify potential prospects.
- Filter leads from various channels and conduct initial qualification.
- Document lead details, including size, industry, and alignment with eSpace's targeted services.
- Proposal Development Support
- Assist in preparing RFP/RFI responses by gathering necessary information and coordinating with relevant teams.
- Support the sales team in developing business proposals and sales pitches.
- Contribute to the creation of technical and financial proposals.
- Market Research
- Conduct market research to update competitor analysis and identify trends.
- Provide insights on market demands to align service offerings with client needs.
- Brand Management
- Ensure brand consistency across all communication channels.
- Collaborate with the marketing team to enhance eSpace's brand image.
- Collaboration with Teams
- Work closely with sales and pre-sales teams to support customer acquisition efforts.
- Contribute to customer success initiatives by addressing client needs proactively.
- Reporting and Documentation
- Maintain updated records of marketing materials, proposals, and competitor analysis.
- Provide regular reports on lead generation activities and outcomes.
- Content Creation and Management (20%)
- Develop and distribute engaging content across various channels (e.g., social media, email campaigns, website).
- Maintain a content calendar to ensure timely and consistent messaging.
- Create marketing collateral such as brochures, infographics, and case studies.
Qualifications
- Bachelor's degree in business administration, Marketing, or a related field.
- 2+ years of experience in business support or a similar role within a commercial or sales environment.
- Strong knowledge of content creation tools and CRM systems.
- Excellent English communication skills (written and verbal).
- Proficiency (Word, Excel, PowerPoint) and familiarity with marketing tools, Microsoft Office, and Google Workspace.
- Strong organizational skills with attention to detail.
- Ability to multitask and work collaboratively across teams.
- Understanding of commercial functions such as sales cycles, lead generation, customer retention, and renewals.
- Strong analytical skills for market research and competitor analysis.
- A creative mindset for developing engaging content aligned with the brand strategy.
- Proactive approach to problem-solving and supporting cross-functional teams.
About ESpace
eSpace is a leading IT company with over 25 years of experience delivering mission-critical systems for governments, enterprises, and startups. From enabling digital transformation in public services to deploying innovative business solutions, we focus on building scalable, reliable, and high-impact technology systems.
What We Value
At eSpace, our culture is driven by four core values that guide how we work and grow together:
- Delivering Impact You focus on outcomes, not just outputsadding real value through your work.
- Trust Through Transparency You communicate openly, take ownership, and keep others informed.
- People-Driven Growth You're eager to learn, share knowledge, and help others grow with you.
- Technology That Matters You think critically about tools and trends, focusing on solutions that make a difference.
If these values resonate with you, and you're excited to contribute to a team where your work can make a real difference, we'd love to hear from you.
