The Business Operations Associate plays a critical role at the heart of the company's business engine. Working closely with senior leadership, this role ensures that business discussions, meetings, and ideas are translated into clear decisions, structured actions, and reliable follow-through.
By supporting the execution backbone of the business function, the Business Operations Associate helps maintain momentum across clients, partners, and internal teams. This role is ideal for someone who enjoys bringing structure to complexity, takes pride in ownership and follow-up, and wants hands-on exposure to real business operations without carrying sales or commercial pressure.
Key Job Responsibilities
- Business Meetings, Decisions & Action Tracking
- Coordinate and document internal and external business meetings
- Capture decisions, action items, owners, and deadlines clearly
- Circulate meeting minutes ,track and follow up on open actions until closure
- Lead & Opportunity Administration (CRM)
- Maintain accurate and up-to-date CRM records
- Log and update leads and opportunities after validation
- Ensure opportunity stages, ownership, and next steps are current
- Attach meeting notes, emails, and documents to CRM records
- Proposal and Deal Coordination
- Coordinate inputs for proposals across technical, finance, and legal teams
- Track proposal timelines, deadlines, and submission status
- Maintain proposal templates and version control
- Organize and maintain a centralized proposal repository
- Partnerships & External Coordination
- Maintain an up-to-date database of partners and key contacts
- Coordinate meetings and follow-ups with external stakeholders
- Track NDAs, MoUs, and agreed next steps
- Ensure partnership-related actions are documented and followed up
- Reporting & Business Operations Support
- Prepare regular summaries covering meetings, actions, and pipeline status
- Maintain a centralized Business Action Register
- Highlight blockers, risks, and overdue actions
- Support preparation of management or board-level summaries
Job Qualifications
Bachelor's degree in Business Administration or a related field
13 years of experience in business operations, administration, PMO, or coordination roles
Strong written and verbal English communication skills
Proficiency in Google Workspace and Microsoft Office
Experience with CRM systems is a plus
