Job Summary:
The Business Operations Coordinator plays a key role in supporting the commercial operations of the business unit by managing customer and supplier transactions, ensuring accurate invoicing, maintaining financial records, and facilitating contract and purchase processes. This role involves coordinating with internal departments such as finance, treasury, and procurement to ensure smooth execution of commercial activities. The position also requires maintaining and updating SAP/CRM systems, monitoring billing and collections, and assisting in contract reviews to support business growth and operational efficiency.
Job Responsibilities:
- Assist in reviewing customer proposals, Letters of Intent (LOIs), purchase orders (POs), and contracts.
- Create and process new orders in SAP/CRM.
- Generate customer invoices in accordance with contract terms and conditions.
- Initiate and manage purchase requests in SAP.
- Maintain and update records in the CRM system.
- Prepare customer quotations using CRM.
- Adjust and manage planned costs within SAP.
- Monitor and follow up on collections related to the business unit.
- Update the billing forecast plan and track billing status for business unit projects.
- Oversee the issuance, reduction, and retrieval of guarantees related to business unit projects.
Job Qualifications:
- Bachelor's degree in business administration, Finance, Accounting, Supply Chain, or a related field.
- 23 years of experience in commercial operations, contract management, finance, or a similar role.
- Proficiency in SAP, CRM systems, and Microsoft Office Suite (Excel, Word, Outlook).
- Understanding of contract terms, invoicing processes, procurement, and financial operations.
- Strong attention to detail, analytical thinking, organizational skills.
- Excellent verbal and written communication skills for effective coordination with internal and external stakeholders.
- Proficiency in English.
