Who We Are
We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory & transaction services, project management.
We support predominantly corporate clients who buy services on a contracted basis all across the Middle East and Africa - even globally, depending on their portfolio.
Why choose us
Imagine more than just the future of work; with CBRE Excellerate, you can create it. As part of our global powerhouse, you'll find a culture that fosters an entrepreneurial mindset, where your best work is not just encouraged but celebrated. Collaborate with talented individuals, harness the support of unparalleled resources, and enjoy the journey as you grow both personally and professionally.
About The Role
The Business Support Officer provides comprehensive administrative, procurement, and compliance support for Real Estate Services function. The role is responsible for managing the full purchase order and invoicing process, maintaining accurate financial and procurement records, and coordinating with external consultants to ensure timely acquisition of all necessary licenses and permits required for projects, facilities, and business operations in addition to providing administrative support for the department.
What You Will Be Doing
Procurement and Invoicing Support:
- Prepare, raise, and manage purchase orders (POs) in accordance with approved requisitions, budgets, and company policies.
- Review and verify purchase requests for completeness, accuracy, and appropriate authorisation prior to processing.
- Liaise with suppliers and internal stakeholders to confirm order details, delivery timelines, and pricing.
- Receive, review, and process supplier invoices, ensuring correct matching to purchase orders and goods receipts.
- Investigate and resolve invoice or payment discrepancies in coordination with procurement, finance, and suppliers.
- Submit approved invoices for payment and monitor payment status to ensure adherence to contractual terms.
- Maintain detailed and accurate records of all purchase orders, invoices, and correspondence for reporting purposes.
- Initiate and raise Procurement Service Requests (PSRs) for the onboarding of new suppliers in coordination with internal teams ensuring all necessary information are obtained and updated for seamless approval cycle
- Support projects team in managing renewal process for Letter of Guarantee to ensure the validity and liquidation of LOG and assure required approvals are in place.
- Support monthly financial close processes, including accruals, reconciliations, and reporting.
Licensing and Authorities Coordination
- Manage relationships with consultants and authorities to obtain required licenses, permits, and approvals for company projects, buildings, operations, and branch offices.
- Track and monitor the status and renewal dates of all permits and licenses to ensure compliance with local and national regulations.
- Coordinate internal documentation, approvals, and payments required for license and permit applications.
- Maintain a comprehensive register of all current and pending licenses, permits, and certifications.
- Provide regular updates and reports to management on the progress of applications and upcoming compliance requirements.
General Administrative Support
- Manage and process tenant access requests, ensuring timely approvals and adherence to site security and access control procedures.
- Coordinate and oversee all transportation-related requests for departmental visits, ensuring efficient scheduling.
- Provide operational support to branch offices for payment related issues.
- Support the Projects team by raising IT-related change requests, ensuring that all required documentation and approvals are obtained before submission.
- Administer and maintain the MHO parking and booking systems, ensuring accurate allocation and smooth day-to-day operation.
- Compile and provide accurate energy consumption data for all buildings to support sustainability reporting.
- Assist with the creation and coordination of Non-Disclosure Agreements (NDAs) for new vendors.
- Liaise directly with utility providers (water and electricity companies) to ensure that payments are processed on time, preventing any disruption to essential services.
What You Will Bring
- Bachelor's degree in Engineering from a reputable university.
- Around 8 years of relevant professional experience in engineering, demonstrating strong technical expertise and problem-solving skills.
- Proven ability to manage projects, collaborate effectively with multidisciplinary teams, and deliver high-quality results.
- Strong analytical, communication, and organizational skills.
