Business Transformation Manager

JOB DESCRIPTION:

We are looking for a Manager Business Transformation to join our Corporate Strategy & Planning team. The Manager Business Transformation is responsible for supporting the design, execution, and value realization of the company's enterprise transformation agenda. The role acts as a key enabler in translating corporate strategy into structured, executable initiatives that drive measurable improvements in performance, efficiency, cost, risk, and customer outcomes.

Working closely with Khazna internal departments - the role leads selected transformation workstreams, coordinates cross-functional teams, and ensures disciplined program delivery through strong governance, data-driven decision-making and stakeholder alignment.

KEY ACCOUNTABILITIES:

Transformation Strategy Support & Workstream Leadership

• Support the Business Transformation Office team in shaping the enterprise transformation roadmap aligned to corporate strategy.
• Lead designated transformation workstreams end-to-end, from diagnosis through design, implementation, and stabilization.
• Translate high-level strategic priorities into structured and actionable work plans with clear objectives, timelines, milestones, and success criteria.
• Ensure alignment between transformation initiatives and business objectives across all functions and geographies.
• Identify and manage interdependence across multiple projects and functions, and portfolios to avoid conflicts or delivery delays.
• Proactively anticipate risks, constraints, and bottlenecks that could impact delivery and propose mitigation strategies.

Business Transformation:

Change Management Support

• Support the development and execution of structured change management for major initiatives.
• Facilitate stakeholder workshop & sessions, engagement forums to drive alignment and buy-in.
• Identify potential resistance points within the organization and propose mitigation strategies.
• Support communication planning, ensuring clear, consistent messaging to impacted stakeholders.
• Help embed new ways of working, behaviors, and processes across functions.

Operating Model & Process Excellence

• Support development and implementation of Target Operating Models
• Improve business processes through lean, agile, or continuous improvement methodologies

Stakeholder Engagement

• Act as a trusted advisor to business leaders, project sponsors, and functional heads.
• Build and maintain strong working relationships across departments to enable collaboration and alignment.
• Coordinate priorities across functions to avoid conflicts and ensure coherent execution.
• Prepare structured presentations, briefing materials, and decision papers for leadership forums.
• Represent the Transformation team in cross-functional meetings as required.

Risk, Controls & Governance

• Identify risks related to transformation initiatives and develop mitigation plans.
• Support governance forums with clear, decision-ready materials including risk assessments, status updates, and recommendations.
• Ensure alignment with internal controls, policies, and contractual obligations.
• Maintain accurate and comprehensive project documentation for audit and compliance purposes.
• Work closely with Risk, Compliance, and Legal teams where required.

Budgeting and Financial Performance

• Develop, validate and challenge business cases, ensuring rigorous financial modeling and clear ROI before initiatives are approved for execution
• Own the Value Realization methodology, tracking actual impact (i.e.: revenue uplift, cost savings, capex efficiency) against the business case to ensure the transformation is financially sustainable

Continuous Improvement

• Lead the identification of new opportunities for transformation, driving innovation, and supporting continuous change

Related Assignments

• The job holder may be required to undertake additional duties, which may be reasonably expected and forms part of the function of the job.

MINIMUM QUALIFICATIONS:

• Bachelor's degree required, master's degree in business administration or equivalent preferred

MINIMUM EXPERIENCE:

• 6-8 years of relevant experience in business strategy, business transformation, change management, corporate development, or performance management
• Proven track record in implementing transformational projects and driving business impact delivering quantifiable results
• Demonstrated Project and Program Management experience
• Experience in the ICT-sector and/or transferable industry that share similar characteristics to the datacenter industry (real estate, utilities, infrastructure) strongly preferred

JOB-SPECIFIC SKILLS (GENERIC/TECHNICAL):

• Should be able to develop and communicate a vision and north-star.
• Strong analytical and fact-based approach to putting forward strategic initiatives, performing complex risk and consequence analysis.
• Relevant certifications are required (PMP, Lean, Six Sigma or equivalent)
• Strategic Thinking with high degree of fluency in all forms of communication.
• Business Acumen.
• Teamwork.
• comfortable with PowerPoint, Excel or equivalent tools.

COMPETENCIES:

• Strategy thinking
• Program and governance management
• Change management and adoption enablement
• Operating Model & process improvement (Lean/Agile/Six Sigma)
• Stakeholder influence and executive communication
• Risk, controls, and decision support
• Financial acumen & value realization tracking