Call Center Agent Customer Service Representative -Debt Settlement-Cold Calling Excellent English

Thanks for applying for the Opener position with us.

Quick question do you have prior experience as a call center CSR or debt settlement CSR

If yes, please text us on WhatsApp at +1 (210) 415-8586.

In your message, kindly introduce yourself and briefly describe your experience and skills so we can evaluate your English communication level.

Looking forward to hearing from you.

Role Description

This is a full-time, remote role for a Call Center Agent - Customer Service Representative specializing in debt settlement and cold calling. The responsibilities include handling inbound and outbound calls, assisting clients with debt-related inquiries, providing excellent customer support, and maintaining high customer satisfaction levels. The agent will handle sensitive information responsibly while ensuring professional and effective communication at all times.

Qualifications

• Strong skills in Customer Service Representatives, Customer Support, and ensuring Customer Satisfaction
• Exceptional Interpersonal Skills for engaging and building rapport with clients
• Proficiency in basic Computer Literacy and the ability to use relevant software tools
• Fluency in English, with excellent verbal and written communication abilities
• Detail-oriented, organized, and capable of managing multiple tasks efficiently
• Prior experience in a call center environment or debt settlement services is an advantage