Call center banking

Company Description

Go Partners, established in 2012, is a global outsourcing company specializing in Recruitment and Outsourced Contact Center Services. With a focus on efficiency and successful partnerships, the company offers a range of services, including Recruitment, Training, Payroll Outsourcing, and Call Center Outsourcing. Known for its commitment to excellence, Go Partners serves a diverse client base. The company is dedicated to creating value for its partners and fostering growth through innovative solutions.

Role Description

This is a full-time on-site role located in Ad-Duqqi for a Call Center Banking professional. The primary responsibilities include assisting customers with their banking queries, managing financial transactions, providing solutions regarding credit and insurance services, and delivering high-quality customer service. The role demands exceptional communication skills, attention to detail, and the ability to effectively handle customer issues.

Qualifications

• Strong understanding of Finance and Credit-related concepts and practices.
• Excellent Communication and Customer Service skills to assist clients professionally.
• Basic knowledge and understanding of Insurance services.
• Ability to work effectively in a team and in a fast-paced environment.
• Relevant educational background or professional certifications in finance or customer service are an advantage.
• Previous call center or banking experience is preferred but not mandatory.
• Proficiency in computer usage and relevant software applications is beneficial.