Call Centre Agent/Customer Service Representative

• Job Title – Call Centre Agent/Customer Service Representative
• Type - Outsourced
• Contract Duration- 6 Months Extendable -Immediate Joiners Only
• Work Location – Dubai
• Salary – AED 5000
• Working days & timings – 5-day work and standard hours
• Mandatory details/Skills –Customer Service, Calls, Problem-solving

Job description:

• Assist customers with inquiries, complaints, and requests through chat, calls and emails.
• Handle inbound and/or outbound calls in a professional and courteous manner.
• Ensure high-quality service delivery while meeting defined performance metrics.
• Troubleshoot basic technical issues related to the application.
• Previous customer service or call center experience is a must.