Cashier

The Cashier is responsible for processing transactions accurately, managing payments, and providing excellent customer service. This role involves handling cash, credit, and debit transactions, ensuring that the checkout process is efficient, and maintaining a balanced cash drawer.

C. DUTIES & RESPONSIBILITIES

Process customer payments through cash, credit, and debit transactions.

Ensure accurate scanning of items and correct pricing during the checkout process.

Greet customers, answer questions, and address concerns regarding products or services.

Assist in resolving payment or transaction-related issues promptly.

Manage and reconcile cash drawer at the beginning and end of each shift.

Ensure accuracy in counting money and providing change to customers.

Ensure all transactions are properly recorded in the system.

Generate and submit transaction reports, including daily sales summaries and cash drawer reconciliations.

D. MINIMUM QUALIFICATIONS AND EXPERIENCE

High school diploma or equivalent.

Previous experience in retail or customer service is a plus, but not required.

Strong numerical and mathematical skills for cash handling and transaction processing.

Excellent customer service and communication skills.

Ability to work efficiently in a fast-paced environment.

Excellent verbal and written communication skills.

Additional Requirements:

Excellent interpersonal, negotiation, and conflict resolution skills.

Excellent organizational skills and attention to detail.

Strong analytical and problem-solving skills.

Ability to prioritize tasks and to delegate them when appropriate.

Ability to act with integrity, professionalism, and confidentiality.

Thorough knowledge of employment-related laws and regulations.

Computer proficiency, MS Office (Word, Excel, PowerPoint), ERP (SAP) is an advantage.

E. KEY SKILLS AND COMPETENCIES

FUNCTIONAL SKILLS & COMPETENCIES

Ensures all transactions are processed accurately, minimizing errors in payments and change.

Effectively communicates with customers, providing clear information and addressing their needs.

Collaborates with colleagues to maintain a smooth and efficient checkout process and contribute to a positive work environment.

GENERAL SKILLS & COMPETENCIES

Ability to manage cash, make correct change, and ensure that the cash drawer balances at the end of each shift.

Demonstrates a friendly, patient, and professional demeanor while assisting customers with their purchases or concerns.

Efficiently processes transactions during busy periods while maintaining attention to detail and minimizing errors.

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